Best Western Premier Hotel de la Poste Spa

Really like it

This hotel is undoubtedly in a wonderful location amidst the maze of narrow streets in the old city centre. It has also been very well renovated and furnished. However I cannot recommend it for anyone with a mobility problem. The hotel failed to provide advance guidance about stopping and unloading a car outside the hotel - impossible without the hotel lowering two bollards to create a 10 minute parking place for one car. Likewise there was no advance information about the car park which might only be a two minute walk away but is a nightmare sat-nav experience to find in a car. Accessing the car park then requires further guidance as does finding the walking route back to the hotel. In addition the so-called accessible bathroom in our room was anything but - it was spacious but there were very few safety rails. Two motor-cyclists who arrived at the same time were equally annoyed with the lack of information about unloading and finding a secure car park so well concealed in the locality. I felt sorry for a very helpful receptionist trying to defend the indefensible.

The hotel is in an ideal location within easy walking distance of the old townwith its many bars and restaurants. It must be good as this was our second visit. We had very comfortable rooms and the staff were friendly Would recommend if visiting the area.

Great stop over for 2 nights to visit Troyes. Great location, walking distance across the road to old town restaurants and bars. Breakfast was good, rooms clean and comfortable and parking. Highly Recommend as a stop over whilst Visiting the delights of Troyes.