The Moonraker Hotel

A comfortable bedroom room, in a charming old historical house, at a convenient location for seeing family nearby, I can't fault it. Thank you.

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

The stay was everything we imagined it was a beautiful location with a fantastic room. The food was absolutely brilliant I could not fault it! I am gluten free and nothing was a problem I was well catered for. The only thing I would say is that in the rooms it would be nice to have a few bottles of water available as I was very thirsty in the night and I didn’t want to drink the tap water out of the bathroom. All in all a lovely stay.

We recently had our wedding at The Moonraker , we viewed it a year before and decided it was the venue for us & they did not disappoint!! From the get go they were helpful , understanding , organised and friendly! It was the perfect venue, all the staff went above and beyond for us! They worked seamlessly together and extremely efficient. Nothing was too much trouble for them. I woke up the morning after fully expecting to clear up the marquee from our wedding breakfast and to my surprise the staff had already been in and cleared it for me and all our items were in a neat pile. I need to give a special mention to Courtney and Susie! They were both fantastic and really gave a laid back energy but also got the job done and they did a fantastic job!! All our guests have commented saying what a great venue it was 💕

What a lovely find for a last minute stop over. We had a great overnight stay in a superior double - lovely comfortable bed , clean room with all required amenities. Tea & Coffee , Iron . tv , bath & shower. We had dinner in the restaurant - food was excellent. It has a lovely relaxed feel , staff so friendly & attentive. Nothing too much trouble. Continental breakfast was included in the deal - we upgraded to cooked for £10pp it did not disappoint. Coffee at breakfast was spot on - so many hotels serve awful coffee this was fabulous!!

Lovely hotel ,& grounds I enjoyed my 3 night stay. Ideal for my needs, close to my customer. Clean room & well tended to. All the staff were very helpful & pleasant. My only complaint was the breakfast was a bit expensive.