Tromso Hotels with Gym

booked this hotel in your app , reference no is :***********. the price is NOK 11840.40, However, the hotel changed and charged me NOK 13640.40.  Please help me to follow this case and get refund to me.

A group of three people stayed at this hotel for 5 days and 4 nights in a family room. There was a small problem with the reservation when checking in. Thanks to Trip.com for its instant customer service and after-sales arrangements, the trip was perfect! I would also like to express my special thanks to Clarion the during the stay. Edge Tromso lobby customer service Obah patiently and thoroughly answered our multiple travel itinerary and car service inquiries. Obah and Johannes provided us with a very good and professional service attitude. They helped us immediately when we encountered problems. They also personally came to our room to help open the sofa bed and repair the safe. The hotel room is bright and clean, cleaned every day, and the towels are changed. The service is very good. The breakfast is rich every day, the hotel dinner is delicious, and Andres' service is very attentive! Five-star recommendation!

This hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.

We were amazed by the breakfast of the hotel, which is the best I’ve tried in Europe. And the gym is big and many gym facilities you can use, but it’s few streets away from the hotel. Beside the room is clean and spacious. We love the hotel, and sure will stay again when we visit Tromso again!

An unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room. Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling... With these shortcomings noted, the hotel can be recommended and is good value for Tromso.

There is a bus at the hotel entrance. It takes 4 minutes to walk from the airport to the hotel after getting off the bus.

Even during the busy winter holiday season, I was able to have a comfortable stay without any mistakes. I was able to eat the most delicious breakfast in Norway, which is unique to Norway. It was well-balanced, but it was really delicious, so be careful not to eat too much 😊 In the evening, it takes time when group check-ins overlap, but it's okay, they are efficient and everything went smoothly. The room is equipped with a kettle and refrigerator, which is convenient. This hotel is especially good value for money for travelers from Asia and travelers from all over the world. There are really many different languages ​​spoken here.

Our best stay for the trip. The room is very big, clean and fully equipped. Good location, walking distance to the ferry terminal and 15 mins by bus to the airport. The bus stop is just the next street of the apartment. Shopping, groceries, eateries are all nearby. Lucky to see the northern light on the first night outside our apartment. Strongly recommend all to stay when you are in Tromso.

The most recommended place in Tromso! The kitchen utensils are extremely complete! I stayed there for many days and it was very comfortable, as if I was at home. There are large supermarkets downstairs, which is very convenient for shopping. It's walking distance everywhere, five minutes' walk to the boat ride and ten minutes to the departure point for various activities. There are shops wherever you go downstairs. Less than five minutes away from the bus station ~ very convenient to the airport