Central Kensington Apartments

Very tired and grubby student accomodation

The property and room itself were clean. The ONE BIG ISSUE I had was the room I was in. It was on the Foyer level. Was very noisy from people coming in and out. ..then the staff very very noisy chatting in the hallway in the morning. And I had some sort of office that was connected to my apartment, with a door, it was locked but could hear EVERYTHING from that room, including swearing at times. Think its SO WRONG to have this connected in this way. NOT HAPPY AT ALL....

Air conditioner in bedroom blew hot air and the fan was making ticking noises. The apartment was not the cleanest. We got around 2 hours sleep and paid a lot to stay here.

Disappointed I would like to provide some feedback regarding our stay at Vine Kensington at Central. We checked in last Friday and upon arrival we noted that the unit wasn’t cleaned properly. There was cigarette butts and dirt out on the balcony and the table hadn’t been wiped over. On the Sat morning while making the bed I noticed that the doona was absolutely filthy. There were stains all over it. It was quite upsetting to see how dirty it was. I called reception to inform them and ask for a new doona. The lady I spoke to struggled to understand what I was asking. I said that I was happy to remake the bed myself, I just wanted a clean doona. I advised her that I would leave the dirty one on the lounge for collection. When we returned from shopping, I found the dirty one still on the lounge along with a mattress protector. I didn’t bother to call reception again as I was a struggle last time. I just left them both on the floor. We also went to use the washing machine and it didn’t work. My husband spoke to a cleaner downstairs and she passed the message to someone. They were sending out the maintenance guy first thing on Tuesday. So far noone has fixed it. There are a few other things around the unit that needs cleaning. For instance, the vent in the bathroom has a huge buildup of fluff on it. There is laundry powder all over the floor beside the washing machine, the carpets have stains everywhere.

Great location, apartment perfect for our weekend stay. Will most definitely stay there again.

Well located and maintained property, would do with a new set of freshers for the room as the smell was strong and unwelcoming at first but overall was a good stay