Riad Spa "Les Portes de l'Orient" Tours

Hello, A conference brought us to Tours. We thought that in these gloomy weather conditions, a ray of sunshine in a "riad" would be a comfort after a busy day. Despite the rather high price, we chose this establishment. But how disappointed we were! 1- The hammam is an additional charge for accommodation: 30 euros for half an hour per person is a bit expensive (most hotels with swimming pools and spas offer these facilities free of charge to their guests). 2- Furthermore, the hammam closes at 7 p.m. For those of us who thought we could relax after a busy day of conferences, it was a complete miss! 3- We asked if we could eat in the evening? The answer was no! So the tagine dish on the website is false advertising? 4- Eating breakfast in the morning was also not possible. The restaurant opens at 9 a.m.! 5- I see that many guests were satisfied with the welcome. It's impossible to judge, because apart from the young lady who greeted us upon our arrival, we didn't meet anyone. It was impossible to enjoy the lounge, which I admit is quite welcoming. At 6 p.m., no lights, a ghost hotel!!!!! 6- I smiled slightly when the young lady showed us the room on the first day. She showed us a kettle with a few tea bags and told us, "The establishment offers tea-making facilities." I should point out, however, that any establishment these days offers this minimum service. To impress the guest, they offer flowers, a bottle of wine or champagne, etc. 7- This establishment claims to be "high-end," with towels and sheets embroidered with the establishment's logo, a very welcoming room, etc., but there is no service. For me, the quality of an establishment is the level of these services. I regret our stay at Portes de l’Orient, because for the same price we could have had a room in the 4-star Grand Hôtel in Tours.

Un moment de détente entre copines ressourçant : accueil, jacuzzi, hammam, pause gourmande. Nous avons beaucoup apprécié le calme, la discrétion et la gentillesse de Sabria, en bref le sentiment d'avoir privatisé l'espace pour nous ;-)

Ambiance marocaine Tres bon sejour, la chambre etait spacieuse et le lit tres confortable. Mobilier parfois un peu usé mais belle ambiance marocaine. Dommage pour le wifi qui etait tres faible. Je reviendrais quand meme volontiers lors de mon sejour a tours

Au milieu d'une façade banale, une porte anodine ... Mais celle-ci franchie, commence le voyage des Mille et Une Nuits. Après un instant de circonspection, le plaisir d'un séjour au delà de la Méditerranée. Décors sublime, accueil chaleureux et calme de l'établissement ... À découvrir au plus vite !

Tres belle chambre cocooning. Personnel très agréable.

Belle endroit mais... Belle accueil dans cet hôtel. Le seul bémol est le SPA en supplément mais ce n'est indiqué nulle part et le petit déjeuner pas avant 9h l'été donc problématique quand on est en déplacement professionnel.