Globales Torrenova

Absolutely lovely hotel mixture of guests at this time of year. Spotlessly clean throughout clean towels daily. Great choice at breakfast time & the best hot chocolate machine in Magaluf. Would definitely stay here again at this time of the year. Thanks for a lovely stay.

Upon arriving at the hotel it looked very clean & the reception staff were friendly in explaining the charges (€100 deposit each & tourist tax). We arrived around 1pm and the rooms were ready despite check in being at 2pm so we went straight up. We stayed on the 4th floor accessible by the 1 stairwell and 1 small (4 ppl cramped) lift. Entering the room, it was very tidy. Aircon worked very well, you are given a key card for the electric & air con as well as the wristbands having a key card to the room. Bathroom very average, toilet seat was not secured properly, some cracked bath tiles which had been patched up. Shower was powerful and always warm so no issues there. Beds were clean and well made, they were on rollers though so would often wake up further over to one side than when we went to sleep. Can’t sit up on the bed against the headboard as it just pushes the bed out. Tv on wall, no remote to be found. Lights worked fine although when everyone is in their room at the same time they can flicker. Plug socks located by the side of the bed, no actual bedside tables but small shelves built into the wall. Bed comfy? Not really. The pillows provided aren’t very supportive but they do the job. Bedside table lights built into the headboard. Purple mood lighting behind headboard. No plugs by the mirrors though (for the girlies so bring a compact mirror) also essential to bring 1 or 2 extension leads. No fridge, kettle or safe. All provided at extra (high) cost. The maid came in and cleaned the room/remade beds and changed towels everyday to a very good standard, no complaints there. Floor was not the cleanest but don’t imagine they mopped or hoovered for timekeeping reasons. Desks in the room fixed to the walls, balcony was a good size with a table and chairs out there. Got the sun in the afternoon too. Watch out for the metal bannister as they get extremely hot in the heat. Door and lock to balcony not the sturdiest but it did the job. Black out curtain worked well. Wardrobe is open and only 6 coat hangers provided, couple of shelves. Food & drink very poor. Breakfast was very limited, undercooked & basic. Pastries were undercooked underneath, cereal choice bare, milk semi cold, no plain water just jugs of slightly cold fruit water. The water/juice glasses were disgustingly filthy, very hard to find one completely clean, in the end I went and bought a 1.5L bottle of water from reception for €2,50 (no, they aren’t complimentary.) The cooked breakfast items ranged from sausages, scrambled/fried/boiled eggs, bacon (if you can even call it that), sometimes fries, sometimes fried potato things, warm beans & mushrooms. Toast was the only thing not frozen & processed. Choice of apple, pineapple and orange juice from a machine, coffee and tea station also available. At the bar, you can order from a very limited list of cocktails. The usuals (margs, mojitos, daiquiri’s) all ranging from €9-12. Fizzy drinks are watered down, the beer is watered dow

Me and a group of friends booked this hotel for a lads holiday, and we was extremely surprised. After staying in similar priced hotels in Ibiza and malia this was by far the best hotel of the 3. The pool area is great, it’s cleaned every morning and the bar is reasonably priced and the staff (Jose) were very nice. The rooms weren’t special but had all the basics to make for a good home base for a holiday. The reception staff, especially Jamie, were also very nice and helpful. The best thing about this hotel are the room keys, you’re given a wristband upon check in and this acts as a room key, so there’s no worrying about losing it or not having it if a friend leaves the night out early.