TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort
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1 room, 2 adults, 0 children
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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort
Falkland Rd, Torquay, Devon, TQ2 5JJ, United Kingdom
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Amenities
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parking
24-hour front desk
All amenities
Property Description
With a stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay (Torquay City Centre), you'll be a 4-minute walk from Torre Abbey and 5 minutes by foot from Riviera International Conference Centre. This family-friendly hotel is 11.5 mi (18.5 km) from Dartmoor National Park and 0.5 mi (0.8 km) from Torre Abbey Sands.
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7.1/10
Cleanliness7.1
Amenities7.1
Location7.1
Service7.1
All 79 reviews
Surroundings
Airport: Exeter Airport
(41.3 km)
Train: Newton Abbot Railway Station
(10.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Single Room
1 Single bed
Non-smoking
Private bathroom
TV
Private toilet
Conditioner
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5
Family Quadruple Room(2 Adults+2 Children)
1 Double bed and 2 Single bed
Non-smoking
Private bathroom
TV
Daily housekeeping
Bedding: Blanket or quilt
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5
Twin Room
2 Single bed
Non-smoking
Private bathroom
TV
Private toilet
Conditioner
Check Availability

5
Superior Triple Room, Multiple Beds, Sea View
1 Single bed and 1 Double bed
Non-smoking
Private bathroom
TV
Ocean view
Daily housekeeping
Check Availability

6
Apartment
Bedroom 1:1 Single bed and 1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
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5
Superior Double or Twin Room with Sea View
1 Double bed or 2 Single bed
Non-smoking
Private bathroom
TV
Ocean view
Daily housekeeping
Check Availability

6
Standard Double Room
1 Double bed
Non-smoking
Private bathroom
TV
Private toilet
Conditioner
Check Availability

7
Family Triple Room(2 Adults+1 Child)
1 Single bed and 1 Double bed
Non-smoking
Private bathroom
TV
Daily housekeeping
Bedding: Blanket or quilt
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Guest Reviews
7.1/10
79 reviews

- Cleanliness7.1
- Amenities7.1
- Location7.1
- Service7.1
Average for similar properties in Torquay

Guest User
August 19, 2025

Stayed at this hotel with the family, everything was ok very dated but ok, a week after my family came out with a rash, it was BED BUGS, disgusting!! Checked by a dr and nurse all confirmed bed bug bites. HORRENDOUS, wont be staying here again.

Guest User
August 18, 2025

We have been coming to this hotel well this group of hotels for 17 years . And now I bring my children . Great fun so much to do for children . Food is great all round great family fun . Looking forward to booking a trip for next year !! Great entertainment too

Guest User
August 3, 2025

Been staying for over 20 years and tonight following the bingo my daughter and boyfriend went to have a game of snooker and get drinks Was told at 9.05 couldn’t have the snooker table as they were closing in just under an hour Very short sighted Don’t seem to have as many types of games Lack of marketing & promotion about games room as it used to be filled up after bingo by people playing pool and snooker Game machines are targeted at the very young Used to be open til late Would expect to stay open till 11

waterfeture
July 3, 2025

This hotel is a good hotel don't get me wrong I enjoyed my stay. I had a nice room dated but good. It was clean,large and in general nice. The facilities are good and the night entertainment was also good. In general staff were nice some not all. The major problems we had were solely the restaurant! We were part of a tour. Breakfast was fine but I was left absolutely fuming in the evening we had gone down for our meal slightly earlier than the 6.30 scheduled meal as soon as we went in the I assume supervisor petulantly said we were not expecting you this early we were not expecting anything but to sit down and order a drink so thought he was well out of order saying this! We then sat down at the table that were for members of the group they would not allow us to pick our own table so sat with others we did not really know. We were then ignored by the waiting staff and everyone else were served I called one of the staff over and asked if we could order food where the very rude waitress said you will need to wait for everyone else to sit down turned on her heal and left. To say I was fuming was an understatement! We arrived at 6.30 every night and never got out before 8pm absolutely ridiculous length of time. The food was not much better either braised meat or steamed fish or pie. I have worked in a care home it was that kind of food not the standard expected in a hotel and not worth the money. I would have been 100% satisfied if not for the evening restaurant! They needed a proper f&b manager ensuring prompt service and better quality food for adults and not to treat the groups as if they were cattle. Give people the choice of where they want to sit and don't take all night to serve them. This hotel is so nice let down by a poor restaurant.

Sperafucile
June 29, 2025

If you are physically handicapped or have mobility problems, this hotel is to be avoided at all costs. The main lift to the first and second floors is smaller than the tinyest of broom cupboards and was probably one of the first hotel lifts installed by Mr Otis (it certainly cracks and creaks like it!) The Aztec Spa and pool, like the outdoor pool, has absolutely no disable access to wheelchair users who really couldn't possible use the facilities because not only are there no lifts but there are no hoists on the pools anywhere. Basically if you should have mobility issues better stay at home and go to your local leisure centre where you will undoubtedly have full disabled access!

Evelyn
May 25, 2025

The property was situated in a good place the spar was a good addition for the hotel

Peter
May 25, 2025

Great price. Tired interior but pretty good stay overall for the budget.

491sarahk
April 17, 2025

We are still here- 1st night of a 5 night stay. We have been coming for years. Astounded that the games room now shuts at 9pm. Lots of families play bingo/ eat dinner etc and then converge on the fab games room to bowl/ play pool and snooker and use all the arcade games. A serious game changer that this now closes as soon as bingo and dinner finishes. This is a missold family activity which is highly advertised and absolutely bonkers to be frank. We won’t come again as we really enjoyed the pool

Jade
April 19, 2025

We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Additional charge
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Tennis court
Bowling alley
Billiards room
Table tennis room
Restaurant
Conference room
Additional charge
Multi-function room
Playground
Wi-Fi in public areas
Free

Indoor swimming pool

Outdoor swimming pool

Spa

Gym

Bar

Billiards room

Restaurant

Conference room

Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £10.00 (approx. AU$20.65) Daily. Reservation not possible
Private parking
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
VIP check-in service
Languages Spoken
English
Food & Drink
Bar
Alcohol-free rooms (on request)
Room service
Snack bar
Halal meals provided
Off-site
Convenience store/kiosk
Public Areas
Picnic area
No smoking in public areas
Garden
Smoking area
Elevator
Vending machines
Health & Wellness
Massage room
Spa
Additional charge
Sauna
Billiards room
Table tennis room
Body care
Bowling alley
Tennis court
Yoga session
Hair and beauty salon
Gym
Additional charge
Activities
Gaming area
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 10:30–11:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Children 17 years old and under | £7.95 (approx. AU$16.42) per person |
Adult | Set menu:£12.95 (approx. AU$26.74) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 70
Phone:+44-1803400500
With a stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay (Torquay City Centre), you'll be a 4-minute walk from Torre Abbey and 5 minutes by foot from Riviera International Conference Centre. This family-friendly hotel is 11.5 mi (18.5 km) from Dartmoor National Park and 0.5 mi (0.8 km) from Torre Abbey Sands.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
Grab a bite at Carlton Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
Grab a bite at Carlton Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Stay in one of 70 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
The cancellation policy for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort varies depending on the type of room and booking conditions.What is the cancellation policy for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
Standard check-in time at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is 15:00 and check-out time is 11:00.What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
Can I bring my pet inside the TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort.Can I bring my pet inside the TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
How far is the TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort from the closest airport?
The closest airport is Exeter Airport, and it is about 37 mins from hotel by car (41.3 km).How far is the TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort from the closest airport?
About This Property
Nearest Airport | Exeter Airport |
---|---|
Distance to Airport | 41.32KM |
Nearest Train Station | Newton Abbot Railway Station |
Distance to Train Station | 10.04KM |
Average Price From | AUD302 |
Hotel Star Rating | 3 |