Waterside Resort Reviews

Our stay at the Wuzhen Tong’an Inn was nothing short of delightful. This review is specifically for Wuzhen Tong’an Inn, not the Waterside Resort. We were fortunate to have encountered a helpful lady at the visitor center who informed us that our original booking didn't face the Wuzhen grand canal but instead their own small private canal, which wouldn't offer views of the ancient boats. She assisted us with an upgrade to the Tong’an Inn, which provided not only beautiful scenery but also a prime location right at the heart of all the happenings. All Wuzhen guests head to one place for the breakfast buffet, which, conveniently, was right at our hotel. This was a significant advantage as the original booking would have required a 20+ minute walk, especially inconvenient in the rain and cold. Our room was a blend of ancient Chinese style, with fragrant old woods, and a modernized living quarter complete with a hot shower and smart devices. It was impeccably clean, providing a perfect balance of traditional charm and contemporary comfort. Everyone in Wuzhen was incredibly friendly. Special shout out to Mr. Ling, who helped us with our heavy luggage bags. He was courteous, professional, and extremely helpful. It's unfortunate that we only booked two nights here. We would definitely love to stay longer in the future.

Staying at East Gate, long walk from Check in counter to room. Room a bit small and furniture is not very well maintained. Average good for a short stay. Breakfast in hotel is fine. Staff are helpful. Room is also clean.

Good service and there is warm air in toilet it keeps you always in warm after shower or using toilet.

Location is in Xisha and surrounded with good restaurants, cafe, small shops, and not far from boat pier. Staffs provided great hospitality and service.

Hotel situated in a good location with free transport to other locations in Wuzhen.

Awesome, just don’t book the smallest room Very clean and luxury

Fabulous breakfast! Great location! Very friendly staff!

Excellent location within Xizhar. Staffs were very  friendly and helpful. Thoughtful amenities. Too bad there was no room next to water.

Nice hotel and service even though the room is not equipped with the high technology devices but did notice the hotel is well maintenance. Good service provided with the luggage to deliver to the room and shuttle provided to/from the hotel to the entrance. Breakfast can be improved with more varieties to be provided.

Strategic location inside wizhen xizha scenic area, the room is clean and spacious

Booked two rooms at Waterside Resort for family of four. We had enjoyed our stay at this hotel. Staffs are all helpful and friendly. Wuzhen is very beautiful and as we came at off peak season, got to enjoy photo taking with not much crowd around. Highly recommend Waterside Resort - the hotel with most rooms available within Wuzhen resort. 👍🏼

Its our 2nd time in Wuzhen, so we prefer staying a night is the best way or the only way for tourist to enjoy wonders of Wuzhen Watertown. This hotel is located inside the watertown so you have the privilege to roam till late and as early in the morning. Since its our first time staying in the hotel, we are not aware that the hotel has 2 entrances. We checked in at the common area, while our luggages will be transported to our designated hotels, since we only had a day to explore, without dropping to our hotel we go straight to the West part of Wuzhen water town. This time we almost finish the whole area, and we felt so amazed with bands singing inside restaurants, and it turned out so well. During the day, you can enjoy the old stone alley. We stayed in East gate, one unit has 3 rooms, 1 on the 1st floor (which we had), while 2 more rooms upstairs. Ground floor has a common area for morning tea time. We choose the lower ground since it has balcony overlooking a part of the watertown. While for the room, definitely its expected to be old style, but its clean, with typical Chinese decor of 4 posts bed frame, which practically makes the room a bit crowded. Breakfast is typical buffet type, good taste. Servers are very efficient, since guests coming in continuously. They're so attentive as soon as you finished your food, they'll surely cleans your plate out. Overall, we did enjoy our stay.

Very great location inside the Wuzhen ancient town.......

Niceeee