Dishang Resort Hotel Reviews

Response from Property: Dear guest, we are truly delighted to receive your high praise! It means a great deal to us that you recognized our excellent service and facilities. We always strive to provide every guest with an outstanding experience. Your kind words have given us even more motivation to keep up the good work. If you do return to Wuzhen in the future, we will be more than happy to welcome you back with open arms and make your next stay just as wonderful, or even better. Thank you once again for choosing our hotel. Looking forward to seeing you soon!

Response from Property: Dear Guest :Thank you so much for your wonderful feedback! We’re thrilled you enjoyed your stay at Wuzhen DiShang Resort Hotel and loved the well-furnished rooms, and classy service at our Chinese restaurant. Your kind words about our hospitality truly motivate us! We’re sorry to hear the food didn’t fully meet your expectations—we’re already working with our chefs to refine the menu for a tastier experience next time. While the hotel prioritizes tranquility in a scenic area, we’re happy to assist with any needs via room service or our dedicated concierge to save you a trip. Your satisfaction is our greatest reward, and we can’t wait to welcome you back for an even better stay! 🌟

Response from Property: 尊敬的賓客，感謝您對我們服務的評價。雖然未能獲得滿分，但您的每一條反饋都是我們寶貴的財富。我們真誠地傾聽您的聲音，並深刻反思在服務過程中可能存在的不足。請放心，我們將積極採取行動，對服務流程、環境設施等方面進行全面優化，力求為您帶來更加舒適、愉悦的入住體驗。再次感謝您的寶貴意見，期待與您再次相遇在烏鎮堤上。

Response from Property: Thank you so much for your kind words and high recommendation! We're truly delighted to hear that you consider our hotel to be one of the best. Providing excellent customer service and creating a pleasant ambience are our top priorities, and it's incredibly rewarding to know that we've met your expectations in these aspects. Your positive feedback will definitely inspire us to keep up the good work and strive for even better experiences for all our guests. We sincerely hope to welcome you back again soon. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

Response from Property: 親愛的賓客，感謝您在百忙之中抽出時間為我們提出寶貴的建議。我們深知，每一次的改進都離不開您的督促與鼓勵。對於此次住宿中的不足之處，我們深感抱歉，酒店將認真探討並進行改進。我們期待與您攜手前行，在未來的日子裏共同創造更多美好的回憶。

Response from Property: Dear valued guest,Thank you for taking the time to share your exceptional experience at Wuzhen DiShang Resort Hotel with us. We are thrilled to hear that your stay was outstanding from start to finish, and we are delighted that our staff's warm welcome and attentive service left such a positive impression on you. It is our utmost priority to ensure the comfort and satisfaction of our guests, and we are pleased that we were able to exceed your expectations.We are also glad to know that you found your room spacious, clean, and well-equipped with all the amenities necessary for a relaxing stay. The exceptional comfort of our beds and the breathtaking views from your room are highlights that we strive to provide for every guest. The breakfast buffet is a significant part of our guests' experience, and we are proud that it met your taste and preferences.Your kind words are greatly appreciated, and we are honored to have been a part of your memorable stay. We look forward to welcoming you back to Wuzhen DiShang Resort Hotel in the future and continuing to provide you with exceptional service and experiences.Thank you once again for your positive review. We hope to see you soon!

Response from Property: Dear Guest,Thank you for choosing Wuzhen Di Shang Resort Hotel and for your wonderful feedback. We're delighted to hear that your family enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Best regards,

Response from Property: Dear Guest,Thank you very much for choosing Wuzhen DiShang Resort Hotel and for sharing your feedback with us. We are delighted to hear that you found our spacious and nicely decorated rooms to your liking, and that you enjoyed the scenic location within the historic town, as well as the wide variety of breakfast options and the good service you received.We sincerely apologize for the issue with the cigarette smell in your room's toilet. We take every guest's experience very seriously, and we are truly sorry for any inconvenience this may have caused you. Rest assured, we will take immediate action to thoroughly clean and inspect the room to ensure that such issues do not reoccur. Additionally, we will reinforce our staff training to elevate the standards of room cleanliness and maintenance.Should you have the opportunity to visit Wuzhen DiShang Resort Hotel again in the future, we look forward to providing you with a more comfortable and satisfying stay. Once again, thank you for your feedback, and we will continue to work hard to improve and ensure the best service for all our guests.Wishing you all the best!

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful review! We're absolutely delighted to hear that our hotel's location, which offers direct access to Wuzhen village, met your expectations. We understand that you've had the experience of staying in the village during your last trip, and it's truly an honor that Dishang has impressed you. On clear days, the view from our hotel is indeed one of our highlights, and we're glad you enjoyed it.We strive to provide the best service and accommodation for every guest, and your positive feedback encourages us to keep up the good work. Whether it's your next business trip or a leisure getaway, we sincerely hope to welcome you back to Dishang Resort Hotel. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Best regards,Dishang Resort Hotel

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are thrilled to hear that you loved the hotel and enjoyed our breakfast. Your enthusiasm is truly appreciated, and we are glad to have made such a positive impression on your stay.We hope to welcome you back very soon and continue providing you with the exceptional service and amenities that you have come to expect from us. If there is anything specific you would like to see or experience during your next visit, please let us know, and we will do our best to accommodate your requests.Thank you once again for choosing our hotel and for your continued support. We look forward to seeing you again in the near future!Best regards,

Response from Property: Dear guest, we're extremely delighted to receive your praise! Your recognition of our resort's cleanliness, beauty, modern rooms, and delicious breakfast with a wide variety is highly appreciated. Our team has put in a great deal of effort to create a comfortable and satisfying experience for every guest. We're looking forward to your next visit, and we will continue to strive to exceed your expectations. Thank you!

Response from Property: Dear Guest,Thank you very much for your kind words and for choosing our hotel! We are thrilled to know that you enjoyed your complimentary upgrade to a bathtub room and that our service met your expectations. Our team is committed to providing exceptional experiences, and it is heartwarming to receive such positive feedback.We will continue to strive for excellence and look forward to welcoming you back in the future.Wishing you a delightful day and safe travels ahead!Warm regards,Team Wuzhen Dishang Resort