Name: Smile Hotel Tomakomai
Address: 1 Chome-1-2 Nishikimachi, Tomakomai City, Hokkaido, 053-0023, Japan, 1 Chome-1-2 Nishikimachi, Overseas, Japan
Rating: 7

Smile Hotel

All reviews

Positive reviews

Reviews with photos/video

Negative reviews

チェックインの20分前、フロントの後ろから女性スタッフのけたたましい笑い声と、話の内容まで聞こえてきた。フロントの表には客がいることを配慮して欲しい。また、スタッフ長時間の雑談で連泊の客が次々と戻りになり、フロントの表には対応するスタッフ誰もいなかった。
また部屋の壁や、床にはシミだらけで不清潔だ。
壁が薄くてトイレの音や話まで聞こえた。

20 minutes before check-in, I could hear the loud laughter and conversation of a female staff member from behind the front desk. I wish they would be considerate of the fact that there were guests in front of the front desk. Also, the staff were chatting for a long time, and guests who had been staying multiple nights returned one after another, so there was no staff in front of the front desk to deal with them.
Also, the walls and floors in the room were stained and unclean.
The walls were thin, so I could hear the sounds of the toilet and people talking.

24-hour front desk

Parking

Currency exchange

Luggage storage

Wi-Fi

Breakfast

Non-smoking room

All Languages

English

Chinese

Korean

Japanese

All Room Types

（S1K）Single Room-Non-Smoking

（S2）Small Double Room TypeA -Smoking

(t1)Twin Room Type A -Smoking

(t1K)Twin Room Type A -Non-Smoking

Single Room B Non smoking

（S3K）Small Double Room Type B -Non-Smoking

Single Room B Smoking

（S1）Single Room-Smoking

（S2K）Small Double Room Type A -Non-Smoking

The room space can open a suitcase. The entrance is in the parking lot. You have to take the elevator to the 2nd floor. The parking lot is full of special parking lots (there is a map at the entrance). Later, we saw it. As a result, we stopped the paid parking lot next to it and didn't buy breakfast, so I don't know how breakfast is.

It was okay. The room was clean.
However, there is no elevator when entering from the front, so it may be inconvenient if you have luggage.

The breakfast quality is pretty good. Thumbs up. It’s fifteen minutes on foot from the train station.

Most Relevant

Most Recent

Rating (High to Low)

Rating (Low to High)

All Travelers

Business traveler

Family

Solo traveler

Booked for others

Couple

Traveling with friends

Other

hotel_photo_h1

View 188 real photos of Smile Hotel Tomakomai to explore the rooms, amenities, and unique features in detail. Read guest reviews to see what makes this hotel special.

Smile Hotel Tomakomai - 188 Verified Photos & Reviews | Trip.com

https://ak-d.tripcdn.com/images/0226312000d2kmww11678.jpg

Hotel Tiffany Milano Photos

Hotel R9 the Yard Hitachinaka Photos

Hotel R9 the Yard Oyama Kizawa Photos

Suishotei Photos

Royal Sweet Hotel Photos

News Horizon Photos

New Era Hotel Old Town Bucharest Parking with Fee Nearby Photos

Three B Villa & Resto Banyuwangi Photos

C Hotel Bangna Photos

Collection O Bangkok Huaikwang formerly RQ Hotel Photos

Jr Clement Inn Himeji Photos

Jam Hotel Kota Warisan Sepang @ Erl Salak Tinggi, KLIA 1-2 & F1 Photos

Hotel Ibis Milano Ca' Granda Photos

Jpark Residences at Thammasat Rangsit Photos

Master Bear Resort Photos

B&B HOTEL München-Messe Photos

Hotel Sunshine Photos

Charisma Resort Photos

Nipponbashi Crystal Hotel 2 Photos

West Coast Beach House Photos

Popular Stays

seo-hotel-photo_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-trip-header

@ctrip/hoh-online-review-searchbox

@ctrip/hoh-online-gotop-slider

@ctrip/hoh-online-commentList

@ctrip/hoh-crumb

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-cookie-banner

@ctrip/hoh-trip-gtm

@ctrip/hoh-photo-gallery

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-api-city-poi

@swc/types

@ctrip/hoh-hydrator

@ctrip/hoh-ibu-dependency

@ctrip/hoh-component-context

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

@ctrip/web-core

@ctrip/hoh-seo-richtext

Tomakomai

Japan

Hokkaido

Top Recommendations

We Price Match

Response from Property

Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.

Guest Reviews

Choose dates to check available rooms

Swipe up to view more

Enter your dates for prices and availability of the best hotels in ${{cityName}}.

Best ${{cityName}} Hotels

Your recent searches

The 10 BEST Hotels in ${{cityName}} ${{Year}} | Trip.com

seo-hotel-photo_PC_0_0_55

Smile Hotel Tomakomai - Photo Gallery

Rooms (42)

Featured (10)

Exterior (11)

Dining (31)

Business Facilities

Public Areas (18)

User Uploads (5)

Near Hotel (12)

Other hotel pictures (54)

Popular Searches

Popular Stays