Hotels in Ueno, Tokyo

I was very satisfied. The breakfast spread was excellent and diverse; I stayed for ten consecutive days and ate breakfast at the hotel every morning, and it never got repetitive. My absolute favorites were the Eggs Benedict and the Japanese breakfast. The hotel's front desk staff had no issues communicating in English and always offered a friendly greeting whenever we entered or left. The restaurant staff were also very warm and welcoming.

My 2 nights' stay was really pleasant. The staff was really thoughtful and efficient at check in and checkout. I would love to return to this hotel when I'm staying in Ueno again. The location is excellent.

The room, though compact, is very well-equipped, and the lobby and room decor are quite appealing. The bedding is comfortable, and it's relatively quiet. The location is superb: Ueno Station is just a 3-minute walk, and Keisei Ueno Station (with direct trains to Narita) is within a 10-minute walk. However, given the room's small size, the large armchair and coffee table feel a bit excessive and take up valuable space; perhaps they could be removed. Occasionally, there's an unpleasant odor from the bathroom.

The service was incredibly warm and friendly. Housekeeping was prompt and efficient, keeping the rooms spotless. The location was fantastic, making it very easy to get around. You can conveniently walk to places like Kaminarimon and Kiyomizu-dera, and there are plenty of convenience stores nearby. Overall, I had a wonderful experience and would definitely recommend it!

We had a pleasant stay at this hotel. The hotel was clean and well-maintained, and the rooms were comfortable. Overall, this hotel is a good option if you're looking for a clean and comfortable place to stay.

Room is small but that isn't atypical for Tokyo. Room is clean. Breakfast is made to order. It is OK. The service is terrible. I needed an extra pillow for my knees and they refused to provide...they have only a limited number than can be rented out. So I found an extra pillow in the fold-out couch and asked them for a pillow case. They not only refused to give me a pillow case, they confiscates the pillow and gave me a blanket to use as a leg pillow instead...which means I could not sleep comfortably. This is the absolute worst customer service I have ever experienced. The location is good and near restaurants, the metro, and convenience stores. There are no amenities worth noting here.

i love it so much here in this hotel. i would say it’s convenien for muslim tourists to stay here since it’s really close to halal restos and konbini. wagyu panga is literally 2 mins walking from the hotel. alao halal ramen spots are within a few minutes of walking. super clean, change our towels and pyjamas everyday. really kind staffs and room is quite spacious can fit in 2 big luggages. overall recommended!

good location, near Iriya exit of Ueno station. very convenient to travel from/to Narita airport via Skyliner. It's close to the Ueno Park, ueno Zoo. spacious room with 4 beds. two single beds next to each other and two bunk beds.  good for family travel. Toilet, wash basin and bath tub are operated. Good for 3 people using the bathroom facility at the same time. good restaurants nearby. The room has refrigerator, microwave, oven, wash basin, washing machine. So, it's good for a.long stay. It's more like a service apartment. What can be improved - the blind does not completely dark out during day time. Therefore, you can see sunlight from 6:00-6:30am. There is no lotion. Staff is nice. You can leave your luggage at the luggage deposit room. Mostly self-service. I don't think they have breakfast service. 

It’s our first time in Tokyo. My family and I stayed in standard double bedrooms which have windows. We are really impressed with the hotel’s service. They have luggage deposit service for free. You can deposit your luggage before you check in and after you check out. They adjusted the direction of the escalator for us. The overall of rooms’ size and hotel is quite small, but it doesn’t bother that much. The location is so great that you can visit many famous shops like Uniqlo, Donki, GU near the place. And, it’s near a market and the train station including KS line. The restaurants near here are nice. The food tasted so delicious, even if we just randomly chose to eat. However, Ueno has a lot of clubs, so at night there’re several girls standing alongside the street with their guards. It may seem dangerous for someone.

The location is superb. It is near to metro, 7-11 and Family mart. And most important, near to Ueno park. The hotel is clean and new.