Hotels in Shibuya, Tokyo

Location, location, location! We moved to Shibuya Granbel hotel from another apartment in Shibuya, so we can be closer to the JR station to take the Narita Express to catch our flight the next day. The front door of the hotel is quite interesting. It is a huge wooden slate, that you have to push to reveal the interior. I found it cool. 😃 Our room was clean and well-equipped, and we had a very comfortable one night stay. It is good sized for 2 people. And even though our room was close to the elevator, we did not hear any noise at all. From the hotel entrance to the train station, it was just a 2 to 3 min walk to the new JR station South Gate. Really an awesome location for people who have to catch the Narita Express from Shibuya station.

Pictures on the site do not match room appearance. Front desk kind and polite but need to work on providing customer with support and alternative solutions. For example, check room with customer if there is a smell or cleanliness concern, offer air purifier, offer to re clean room , or offer a food drink voucher, etc. In pictures provided hair was not my own and there when we enter the room; bathroom need some type of drain deodorant and fan did not work. More than gently worn. Otherwise, good room amenities and good location.

Staff are very helpful and welcoming. The hotel has direct access to the train station and that’s a plus. It’s located within walking distance to Shibuya sky, shibuya crossing, Sakura street, Hachiko etc etc. will definitely stay again on my next visit to Tokyo.

Location is good and the restaurant, Hush Hush, has good food and service. Rooms are typical small Tokyo rooms and there’s a certain smell which I can’t place even though they were clean. Even at the 12th floor, we could hear the cars and noise. Concierge service can be better. When we asked for a couple of bottled water for my son and my mother ( 82 years old)considering it was very hot, they told us it was only for checked in guests. We just checked out at that time (our luggage was still with them) and I saw a couple of white people who asked and they gave them water.

The hotel is new and immaculately clean. The location is superb; right downstairs, you'll find numerous excellent restaurants and large shopping malls. It's situated in the heart of the most vibrant area and is directly connected to Shibuya Scramble Square. Overall, it offers great value for money for a charming boutique hotel.

Well it APA. Standard and what you expect. Good to explore n party at Shibuya thats it. Value for money

Hotel provides amenities. There is gym, lounge area to have your meals or just chill around. Smoking area at the lobby. Hotel is oppositie Parco. Room is very small. Having a toddler is hard in the room. But it's very clean. It's slightly up slope from the metro station.

Shibuya Hotel Excell is very nearest and accessible to all. Like train station and Shibuya Busy Road, which is i love seeing from the room hotel what people are working hard and busy hours. Also there's a lot of branded malls and soviegners shops. Best recommend to all the tourist planning shibuya.

Booked this for the convenience and that it was available last minute but would say it’s a bit pricey for what you get. Room is very small but we made it work with 2 big luggages. Washroom was spacious though 😂 The best part about the hotel was the onsen/ public bath which was super comfortable and relaxing (hot bath, cold plunge, sauna, showering stations) and you get free popisicles and yakult depending on what time you go. Free ramen on the first floor from 9:30-11pm too. Service was okay. Location was prime and walkable but a bit of a walk to any station. They do have scooter and e-bike rentals out front with the LUUP app. You can hear the train nearby but didn’t really bother us overnight.

I picked the hotel primarily for the location and it was perfect - easy walking distance to Harajuku and Shibuya Crossing etc. I was a bit worried about the train noise the other reviews mentioned and came prepared with ear plugs, but they weren't necessary - our room was quiet enough for a good night's sleep. Hotel staff at the front desk were helpful and friendly. Late check-in and check-out actually was an advantage for us. We didn't have to rush in the morning and had a place to relax before heading out to catch our late afternoon flight.