Tokyo Shibuya Ward Hotels

Great view from room, staff were very accommodating and friendly, especially Ms. Watanabe at the front desk with her smile! They accepted our bags the day prior and even froze some foods I wanted to take home with me and sent a bag to my next destination for me. They even have a 7-11 on the first floor, very convenient! Views were amazing and room amenities were great! Drawbacks are: no microwaves or laundry machines for personal/guest use, but they do have laundry service. You also enter from ground/2nd floor and go to the 20th floor for reception, then cross over the lobby to get to guest rooms. A little bit of a hassle but not too bad. Bathroom door wouldn't stay open and it was hard to open the closet as there were no door handles but everything else was up to standard in the rooms.

It's been a week since I returned from Tokyo, and I finally have time to sit down and write a review for this hotel. Let's start with the pros: 1. The location is generally good, though not as 'super unbeatable' as some reviews claim. Perhaps because it happened to be raining that day, and my phone's navigation wasn't very reliable, we ended up circling Shinjuku Station multiple times and it took us at least 30 minutes to find the hotel. Actually, if you exit Shinjuku South Gate and turn right, walk about 200 meters down a slight slope (it was slippery in the rain, a bit tough on shoes), then turn left after Wendy's, go straight until you see a FamilyMart, and the hotel is right across from it. The whole walk should take about 5 minutes. The hotel is conveniently located next to a subway entrance, making transportation very easy. Shinjuku Station's 3rd floor houses the express bus terminal, where you can find self-service ticketing machines with Chinese language options. A 1500 JPY ticket takes you directly to Haneda Airport. Shinjuku truly has everything you could ask for. Within a kilometer of the hotel, you'll find plenty of dining, entertainment, and shopping options. Kabukicho isn't too far either. It gets very crowded at night, and it's easy to get lost. Within 200 meters of the hotel, there's a McDonald's and a sports store. There's also a FamilyMart across the street, though you need to walk a bit further and cross a pedestrian crossing. Surprisingly, this particular FamilyMart doesn't sell stamps! 2. Conveniently, there's a shuttle bus service to and from Narita and Haneda airports right downstairs. However, just to be safe, I still opted to drag my luggage to the main bus terminal to catch my ride. 3. The staff members were generally very enthusiastic and helpful. In particular, a slightly overweight gentleman with glasses at check-out proactively assisted me with luggage storage and the self check-out process. The only exception was the young lady who handled my check-in; her speech was quite fast, giving the impression she was a bit rushed. 4. The lobby offered a wide array of complimentary self-service amenities, including makeup remover, facial cleanser, toner, lotion, toothpaste and toothbrushes, hair ties, razors, and cotton pads, as well as tea bags and coffee. These items pretty much covered all daily skincare needs, which was incredibly convenient. The facial cleanser, in particular, was quite good. 5. Although the room was small, it was well-equipped. Upon check-in, the front desk assigned me to the top floor, the 14th. The card-key access for the elevator provided an added sense of security. From the window, I could see the Don Quijote store in the distance, though it wasn't noticeable at night. In the daytime, I noticed the building opposite had rooftop exhaust fans – fortunately, the soundproofing was excellent, and I couldn't hear any noise from them inside the room. My favorite part was the air conditioning. Every day, after returning hot and tired, I'd set the temperature to 20 degrees Celsius and maximum fan speed, and the entire room would cool down in less than ten minutes. In the mornings, I'd hang out the 'Please clean' sign, and upon my return, the room would be spotless. However, the corridor was a bit winding, requiring two turns to reach my room. There was a laundry room next to the elevator, although I didn't use it. The pillows were very comfortable; I slept soundly both nights. Of course, there are a few areas for improvement: 1. The young lady at the front desk during check-in wore a mask and spoke English quite quickly, giving the impression that she wanted to finish up quickly. It would have been better if guests could see a genuine smile. 2. The round mirror in the room faced directly towards the bed, which felt a bit unsettling. I hope the hotel can consider the cultural sensitivities of Chinese guests. 3. The toothbrush provided was really subpar; the bristles were too hard, and I actually made my gums bleed while brushing. Overall, this hotel is still quite good and will be on my list for future stays.

Very convenient just 5mins to Shinjuku Station. Very clean and most importantly, ample space to open our suitcase wide, seldom seen in most Tokyo hotels. Space is wisely designed for guests’ good usage. Tv many local and overseas channels. Totally value for money, will stay again for sure

The hotel is new and immaculately clean. The location is superb; right downstairs, you'll find numerous excellent restaurants and large shopping malls. It's situated in the heart of the most vibrant area and is directly connected to Shibuya Scramble Square. Overall, it offers great value for money for a charming boutique hotel.

The service was absolutely excellent, from the customer service team to the lobby staff. They provided luggage assistance during both check-in and check-out, and were incredibly patient when answering all my questions. The location is incredibly convenient, with superb public transport links, being very close to the JR and subway stations. There are also countless fantastic dining options nearby, and it's just a short walk to Shibuya Crossing. Housekeeping kept the rooms spotlessly clean every single day. This was, without a doubt, the most satisfying hotel among the three I stayed at in Japan. I felt incredibly happy throughout my stay, right from the moment I checked in. I will definitely choose Blue Tower Hotel again on my next visit to Japan! Oh, and the sunset views from the hotel were absolutely stunning!

Shibuya Hotel Excell is very nearest and accessible to all. Like train station and Shibuya Busy Road, which is i love seeing from the room hotel what people are working hard and busy hours. Also there's a lot of branded malls and soviegners shops. Best recommend to all the tourist planning shibuya.

Location is good and the restaurant, Hush Hush, has good food and service. Rooms are typical small Tokyo rooms and there’s a certain smell which I can’t place even though they were clean. Even at the 12th floor, we could hear the cars and noise. Concierge service can be better. When we asked for a couple of bottled water for my son and my mother ( 82 years old)considering it was very hot, they told us it was only for checked in guests. We just checked out at that time (our luggage was still with them) and I saw a couple of white people who asked and they gave them water.

Hotel provides amenities. There is gym, lounge area to have your meals or just chill around. Smoking area at the lobby. Hotel is oppositie Parco. Room is very small. Having a toddler is hard in the room. But it's very clean. It's slightly up slope from the metro station.

Hotel is nice, location is also good in a quiet side of shibuya but walking distance. Hotel is limited service so they will not clean the rooms but they will replace towels when you place service card on the door. Overall is good for the price. There is also family mart downstairs and couple of good coffee shops and breakfast place nearby. 5mins to the new south exit of JR east

Shibuya stay was a refreshing change from My life. Being able to walk to any meal was amazing. Close enough to take to trying as well if I needed to go further. There are several photo ops for those that would like the socials. The coup de grace for me is the washer and dryer in the room. 10/10 would recommend and stay again.