Tokyo Shibuya Ward Hotels

I love this hotel because it is in the city center and in shibuya. maybe the only downside is that there are a lot of drunk people outside after partying all night and there are also unclean alley if you go at the back and take a shortcut going to shibuya crossing. however, the hotel is indeed clean and great staff too. I came in with my friends

I just wanted to share my appreciation for my recent stay. The hotel's location was superb, and the reception team was incredibly friendly and welcoming. I truly enjoyed my stay and look forward to returning in December this year!

We had a wonderful stay at Hotel Plaza SUNROUTE Shinjuku! The location is unbeatable—just a short walk from Shinjuku Station, which made exploring Tokyo incredibly convenient. Despite being close to the hustle and bustle, the hotel itself was quiet and peaceful, perfect for resting after a long day. The room, while compact (as expected in Tokyo), was thoughtfully designed and very clean. The bed was comfortable, and the amenities provided were everything we needed, including a humidifier, toiletries, and a handy phone charging dock. Staff were friendly, professional, and always ready to assist with a smile. There are plenty of dining options nearby, from local eateries to convenience stores, and even a Starbucks just around the corner. We especially appreciated the easy access to shopping areas and the direct train line to major attractions. Overall, we highly recommend this hotel for anyone looking for a comfortable and well-located place to stay in Shinjuku. Great value for money and a smooth experience from check-in to check-out!

The hotel is ideally located close to Shinjuku Train Station, but far away enough not to be caught up in the hustle and bustle of the commuter traffic. Another station, Yoyogi station, is a better station to catch the local trains/subways as it is smaller and less crowded. The hotel is located close to shopping and eating that you don't need to walk very far to satisfy any craving. From 7-11 to high end dining, everything is close by. There are restaurants and even a Shake Shack (got our desserts from here several times) inside the building and department stores just across the bridge that crosses the railway tracks. The hotel actually starts on the 20th floor, so you are high enough that the noise from the railway doesn't bother you. Since you are so close to the train station, you don't have to lug your baggage too far from the train station (if that's how you came into town). Service from the staff was very good and was as expected from a higher end hotel. The room was on the large side for Japanese hotel rooms. We had a king size bed and space to walk around even with 2 suitcases and 2 carry-ons taking up floor space. The elevators were quick and silent with a view overlooking the promenade. Filtered water is provided next to the elevators, which came in very handy since we filled our refillable battles starting out each day of sightseeing. A refrigerator was provided as was a safe. Towels were changed on demand and sheets were changed every 3 days or on demand. The bathroom was small but not the smallest we experienced, the shower/tub was great with a handheld sprayer available. The toilet was the typical bidet/heated seat setup that all hotels seem to provide. Everything was clean and neat with the typical (for Japanese luxury hotels) compliment of items - toothbrushes, toothpaste, razor, shower cap, skin lotion, soap, shampoo, etc. Unfortunately, we were on the go most of the time and didn't experience any of the hotel restaurants, but they looked high end and we probably wouldn't have eaten at them since we didn't really pack any nice clothes that would have fit into the clientele. Overall, a comfy place to stay in a great location. I would definitely stay here again.

very nice place and very good location, very convenient to buy what you want. And what you can eat. But it was a very expensive price to living here pre night charge is around hk$2300 for 2 persons. Last night, we upgraded the corner room and charged us 4000 yan, so that was pretty high prices. The room is big enough for us, and the bed sizes were big too, very conformable. But it was very, very, very hard to find this hotel, they don't have the front door, it's in the mall inside, the front desk was in the 5th floor, this is must be careful.

we have been staying in this hotel quite several times, although the interior may start to age, the service and the view is flawless and the location is only getting better with 2 new malls (Shibuya scramble square and Shibuya Hikarie) only 5-10mins walk through the flyover. The only reason i gave it a 4 star for facilities is that this hotel is not tailored for children, the swimming pool are for adults only. However, who wants to stay in the hotel while this is the centre of Shibuya...

I've stayed at this hotel before, and I love it's central location to all the important surrounding. The hotel is nice, and clean. They have a great breakfast buffet for a very good price. It has a good view of the train station and the street below. Staff is very helpful and nice, and would definitely stay here again when I go back to Shibuya

Excellent hotel and special mention to Justyna Location: Prime spot in the heart of Shinjuku and one minute walk to Shinjuku station exit 4, and less than five minutes to other exits. Room: Extremely clean, modern, spacious, fantastic housekeeping. Facilities: Washing machine, dryer, hot/cold water dispenser. Service: Top notch hospitality from staff who are very friendly and courteous – special mention to Justyna who was extremely helpful with my queries days leading up to my check-in, as well as throughout my 7-night stay, and she always ensures that my requests are fulfilled promptly. Thank you Justyna and team!

Great location to stroll around and walk around explore and experience different Tokyo neighbourhoods, from Harajuku to Shibuya to Daikanyama within a day - can even drop off shopping and go again! Small, as expected for Tokyo, but completely fine for a couple. Shower is really comfortable, great amenities, everything was clean and tidy, and the interior design was minimal and hip. Would recommend especially if you had limited time in Tokyo!

Clean and simple. I was in Shibuya for work, this hotel served as a base for about a week. It's a few minutes walk from the Shibuya Station south exit but still pretty manageable, I love how it's situated a bit outside of the bustling area and on the back street so the nights are quiet and peaceful. Cleanliness is ok, amenities can be picked up from the lobby. Staff are minimal with only a few at the front desk but they are very friendly and helpful. In room washing machine is magnificent, I can put my clothes in in the morning, set a timer and come back to fresh laundry, perfect for longer stays. Might not recommend for family with kids as the walking distance from the city center can be a bit far.