MeisterZ
February 14, 2025
The Peninsula has never disappointed me. I stayed at the Peninsula Hotel for two nights during the Chinese New Year. I felt that the service environment and location were very good, especially the skin-friendly feel of the bedding, which is simply incomparable to other hotels. On the day of check-in, I couldn't find the switch of the air conditioner, so I wrote on a note that there was a problem with the air conditioner. The next day, I received a reply on A4 paper from the hotel. I felt that the hotel put the needs of customers first, which was very considerate, and I also felt that the needs of customers were valued.
Original TextTranslation provided by Google