To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.9
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All reviews(202)
Positive reviews(198)
Reviews with photos/video(87)
Great service(45)
Classy environment(25)
Garden view(19)
Well designed(17)
Large rooms(14)
Quiet & comfortable(11)
Tasty restaurant(10)
Delicious breakfast(9)
Negative reviews(4)
Fabinn
Prime Superior Room with Garden View
Stayed in May 2024
Travel with friends
25 review
4.5/5
Great
Posted on May 30, 2024
Although the hotel has a long history, it is very well maintained including the public areas and the guest rooms. The SPA was great with a calming atmosphere. The gym was a bit old but had enough facilities to support the workout. We enjoyed the restaurants and the activities in the garden.
Bryan
Premier King Room with Garden View Non smoking
Stayed in May 2024
Couples
1 review
1.2/5
Posted on May 19, 2024
Hotel is excellent, but location is on top of a hill and quite a distance from the nearest subway. Suggest that hotel provides regular shuttle service to subway
SN.Tan
Prime Superior King Room with City View
Stayed in Jul 2024
Travel with friends
16 review
4.5/5
Great
Posted on Oct 8, 2024
Special mist hotel and good services from hotel staffs! Recommended!
Wanttotravel
Prime Superior Twin Room with City View
Stayed in Dec 2022
Travel with friends
10 review
4.5/5
Great
Posted on Dec 7, 2022
Not the most bustling area of town/city if that’s what you are looking for. But a really really nice and grand hotel with banquet rooms and nice pretty garden that looks amazing day and night. Room was big and spacious and we even got tempur beds that could be raised/lowered at a touch of a button!
Billy Chung CL
Prime Superior Twin Room with City View
Stayed in Mar 2023
Couples
12 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Actually this is the hotel that I proposed on 25.3.2023 and everything is so perfect and thank you for the help from the hotel. We did enjoy every moment no matter the photo taking or the walking at the huge garden. This is the best hotel that I ever see.
奶奶的熊猫
Run Of House(Twin Bed)
Stayed in Apr 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Apr 26, 2024
The service is great.
Anonymous User
Premier King Room with City View Non smoking
Stayed in Dec 2022
Family
8 review
4.7/5
Amazing
Posted on Dec 30, 2022
A very nice hotel with an elegant traditional garden. The hotel itself is like a museum with a long history. We took a lot of nice photos in the garden. Beautiful!
PMT
Prime Superior Twin Room with City View
Stayed in Apr 2024
Family
8 review
4.7/5
Amazing
Posted on Apr 18, 2024
Good all Hotel
Melody0205
Junior Suite, 1 King Bed, Non Smoking, Garden View
Stayed in May 2024
Business travelers
30 review
4.0/5
Very Good
Posted on May 13, 2024
Nice hotel.
Zidongxianxuanze
Prime Superior Room with City View
Stayed in Apr 2024
Family
56 review
5.0/5
Outstanding
Posted on Apr 21, 2024
very nice!
Guest User
Prime Superior King Room with City View
Stayed in Oct 2024
Family
23 review
4.5/5
Great
Posted on Oct 20, 2024
The room is large, well-planned and comfortable. The courtyard is beautiful, with history and sedimentation. Although the facilities are old, they are not uncomfortable. There is a small hot spring, which is charged. Although it is small, it has complete facilities and is not bad. There was no Chinese service at the front desk for the two days we went there. We chose Japanese breakfast, which was very ordinary. It is a good choice for a short break and vacation.
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6/7
Guest User
Prime Superior King Room with City View
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
I booked the hotel for its garden, and it felt great. The environment was beautiful, the facilities were complete, and the rooms were comfortable. It's rare to have such a garden in Tokyo. The garden is big and beautiful!
Original TextTranslated by Google
Guest User
Prime Executive Twin Suite City View
Stayed in Oct 2024
Family
24 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The overall feeling is pretty good! This time, we booked a variety of hotels in Japan for experience. Chinzanso conquered our two daughters with its beautiful garden landscape, perfect service, and historical house memorial service, and gave it the best evaluation! The hotel's flower arrangement is very beautiful, natural, and beautiful. The sense of space in the hotel is immediately different because of these devices! Very good!
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Guest User
Prime Superior Twin Room with City View
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
On rainy days, we prepared handkerchiefs for customers to wipe off the rain at the entrance and exit of the garden. The moon over the sea of clouds was beautiful. It was a great memory. Thank you very much😊
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Wuzhenxing
Prime Superior King Room with City View
Stayed in Sep 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Although the room is a little old, the garden is very beautiful. The Muchuntang in the courtyard has a stone barbecue, which is cheap and exquisite. I have eaten there several times and will stay here again when I come to Japan in the future! The Ritz-Carlton next door left me with a very bad impression on this trip to Japan, but this one is better!