Kabukicho 2-40-9, Shinjuku Ward, Tokyo, 160-0021, JapanView Hotel Details
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Hotel Villa Fontaine Tokyo-Shinjuku Guest Reviews
4.3/5
Very Good
164 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(164)
Positive reviews(157)
Reviews with photos/video(33)
Clean and tidy(37)
Easy to get around(15)
Great value for money(12)
Convenient for shopping(12)
Large bathroom(9)
Awesome amenities(9)
Quiet & comfortable(9)
Close to metro(7)
Negative reviews(7)
Guest User
Superior Queen New Renovated Non Smoking
Stayed in 7. 2024
Couples
4 review
4.2/5
Very Good
Posted on 2.8.2024
Good value clean hotel. Location is good but not amazing, roughly 10 minute walk to a metro station. Big bathroom
for a Japan hotel.
Response from Property: Thank you very much for choosing to stay at Hotel Villa Fontaine Tokyo Shinjuku and for taking the time to write a review. We are also very pleased that you were satisfied with your stay. We would also like to invite you to stay with us again when you come to Tokyo. We sincerely look forward to welcoming you back again.Hotel Villa Fontaine Tokyo Shinjuku Manager
Rachelle Roberto
Superior Queen New Renovated Non Smoking
Stayed in 7. 2024
Couples
15 review
5.0/5
Outstanding
Posted on 1.8.2024
Great location, near a pretty busy area especially at night. Bathroom was large and had a separate part for the shower. Rooms were quiet too.
Response from Property: Thank you very much for your stay at Hotel Villa Fountain Tokyo Shinjuku. Thank you for taking time out of your busy schedule to provide us with a review of your stay. We hope you had a relaxing and enjoyable time at our hotel. Thank you for your comments and we will continue to improve our services. We hope you will enjoy our hotel next time you come to Japan. We look forward to welcoming you back to our hotel. Hotel Villa Fontaine Tokyo Shinjuku Manager
Jacob Wayne
Double Room New Renovated Non Smoking
Stayed in 7. 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 13.7.2024
This hotel was a lot nicer than I was expecting. The location is perfect for Kabukicho night life. The staff were extremely helpful. The room is small, but I was able to open my giant luggage at the foot of the bed. I would definitely stay here again.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Shinjuku. We would also like to thank you for taking the time to share your comments about your stay with us.We are glad to received your high evaluation of our hotel's facilities and location, and happy that you had a great time with us. We will continue to work hard to provide guidance and services that will make your stay even more comfortable.We are look forward to seeing you again.Villa Fontaine Shinjuku Manager
Guest User
Double Room New Renovated Non Smoking
Stayed in 5. 2024
Couples
16 review
2.7/5
Posted on 16.5.2024
The room is too small than which I booked before in Japan, even can not open my luggage easily.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Shinjuku.We would also like to thank you for taking the time out of your busy schedule to provide us with your valuable feedback.We are very sorry that we were unable to meet your expectations, even though you chose our hotel out of many hotels.We will continue to work hard to provide a comfortable stay for our customers, and we look forward to your next visit.Villa Fontaine Tokyo Shinjukumanager
Guest User
Double Room New Renovated Non Smoking
Stayed in 3. 2024
Couples
5 review
4.2/5
Very Good
Posted on 30.3.2024
Location is about 10 mins walk from metro subway, If you don't mind abit of walking then this is a good place to explore. Overall location was good, very near shinjuku area with plenty of things to buy and eat.
Response from Property: Thank you very much for your stay at Hotel Villa Fountain Tokyo Shinjuku. Thank you for taking time out of your busy schedule to provide us with a review of your stay. We hope you had a relaxing and enjoyable time at our hotel. Thank you for your comments and we will continue to improve our services. We hope you will enjoy our hotel next time you come to Japan. We look forward to welcoming you back to our hotel. Hotel Villa Fontaine Tokyo Shinjuku Manager
ghale magar
“ Kabuku Room ” Twin Non Smoking
Stayed in 3. 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 15.3.2024
Perfect location, perfect place everything is perfect.. so appreciate.. thank you
Response from Property: Thank you very much for choosing to stay at Hotel Villa Fontaine Tokyo Shinjuku and for taking the time to write a review.We are also very pleased that you gave us a high score and satisfied with your stay.We would also like to invite you to stay with us again when you come to Tokyo.We sincerely look forward to welcoming you back again.Hotel Villa Fontaine Tokyo Shinjuku Manager
Noah Jones
Superior Queen New Renovated Non Smoking
Stayed in 7. 2023
Solo travelers
1 review
4.5/5
Great
Posted on 14.7.2023
Great, clean hotel in the heart of Shinjuku. Nicely remodeled, very small rooms, staffed with very attentive employees. Genuinely a solid, well priced Western-style hotel.
But...my one note to travelers is that this area is surrounded by "love hotels" which sounds sketchy, but is not...and the prices to "stay" (aka, spend the night vs "rest" for a few hours) is significantly lower than this traditional hotel.
The hotel is nice, but next time, I will just check into a "love hotel" and save $30-40.
Response from Property: Thank you for staying with us Villa Fontaine Tokyo Shinjuku and your feedback.I am pleased that impeccable service by the team mad you feel comfortable.We will continue to make effort to improve our service.We are looking forward to see you again in the future.Regards,Villa Fontaine Tokyo ShinjukuManager
Guest User
Superior Queen New Renovated Non Smoking
Stayed in 1. 2024
Couples
15 review
5.0/5
Outstanding
Posted on 17.3.2024
This is a very good and excellent experience for staying at this hotel. Highly recommended.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Shinjuku Tokyo. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback regarding your stay. We hope you enjoy your stay. We will continue to strive to improve our services so that you will be more satisfied. I look forward to meeting again. Hotel Villa Fontaine Tokyo Shinjuku Manager
Guest User
Kabuku Queen Room Non Smoking
Stayed in 1. 2024
Other
3 review
2.0/5
Posted on 16.1.2024
12 min. away from Shinjuku station. Room very small,
Only 3 days to clean up the room.
Response from Property: Thank you very much for staying at the Fontaine Villa Hotel Tokyo Shinjuku. Thank you again for taking time out of your busy schedule to give us your feedback on your stay.We sincerely apologize for any disappointment you may have experienced during your stay at our hotel, despite the fact that you chose us from among many hotels.Regarding cleaning during your stay, we usually only change towels and collect garbage, and for hygiene reasons, we usually clean the rooms every three days. However, we apologize again for the inconvenience caused by the lack of accurate information provided to guests upon check-in. We will share this information with our staff and work to improve the situation as soon as possible.We will continue to provide better service and satisfy all of our guests, and we look forward to your continued patronage of Hotel Villa Fontaine.We look forward to welcoming you again.Hotel Villa Fontaine Tokyo Shinjuku Manager
Tony
Kabuku Queen Room Non Smoking
Stayed in 3. 2024
Family
51 review
4.5/5
Great
Posted on 29.3.2024
Great hotel with high quality of service and excellent location
Response from Property: Thank you very much for your stay at Hotel Villa Fountain Tokyo Shinjuku. Thank you for taking time out of your busy schedule to provide us with a review of your stay. We hope you had a relaxing and enjoyable time at our hotel. Thank you for your comments and we will continue to improve our services. We hope you will enjoy our hotel next time you come to Japan. We look forward to welcoming you back to our hotel. Hotel Villa Fontaine Tokyo Shinjuku Manager
phuongthuy.99
Double Room
Stayed in 8. 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on 29.8.2023
everything is good
Response from Property: Thank you very much for choosing to stay at Hotel Villafontaine Tokyo Shinjuku and for taking the time to write a review.We are also very pleased that you were satisfied with your stay.We would also like to invite you to stay with us again when you come to Tokyo.We sincerely look forward to welcoming you back again.Villa Fontaine Tokyo Shinjuku
Jürgan
Run of House Non smoking
Stayed in 8. 2023
Solo travelers
73 review
5.0/5
Outstanding
Posted on 19.8.2023
The rooms have interesting and pretty coloured themes. It’s a little further behind kabukicho. The room also feels very compact and cozy. Has everything you need for a stay.
Response from Property: Thank you very much for your stay at Hotel Villa Fontaine Tokyo Shinjuku.We would also like to thank you for taking the time out of your busy schedule to write a review of your stay.Were you able to relax and unwind during your stay?We will continue to work hard to ensure your satisfaction.We look forward to welcoming you back again.Hotel Villa Fontaine Tokyo ShinjukuManager
Mircea
Superior Queen Room
Stayed in 4. 2023
Family
12 review
5.0/5
Outstanding
Posted on 20.4.2023
Superb hotel in Tokyo, the hotel made our stay excellent!
Location is 10 min walking to many metro and train lines with great connections to most Tokyo areas. It is near the 'red light district' but we had no issues with that, seemed safe all over. Good restaurants close by too, but the best are near shinjuku station. After visiting multiple places in Tokyo I realized shinjuku is the best for tourists anyway.
The hotel room was very comfortable, clean and QUIET. It had enough space, and the bathroom was huge.
Staff perfect.
Response from Property: Thank you very much for stay at Hotel Villa Fontaine Tokyo Shinjuku. Thank you very much for your compliments. All of our employees will do their best to satisfy you next time, so we sincerely look forward to your visit again. Villa Fontaine Shinjuku Manager
Anonymous User
Double Room
Stayed in 1. 2023
Family
4 review
4.0/5
Very Good
Posted on 21.1.2023
Close to kabuki-chi! Staff are nice and helpful. Standard room is a bit small but make sense with what I have paid.
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Shinjuku.Thank you for your compliments about our hotel.We hope you will visit us again when you come to Shinjuku.We look forward to seeing you again.Villa Fontaine Tokyo ShinjukuManager
Jacky
Superior Twin New Renovated Non Smoking
Stayed in 11. 2023
Travel with friends
1 review
4.5/5
Great
Posted on 25.11.2023
Nice location and clean
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Shinjuku and for taking the time to provide us with your feedback. We are very happy to hear that you were satisfied with our services. We are encouraged by your kind words and will continue to improve our services in the future. We look forward to welcoming you again. Hotel Villa Fontaine Tokyo Shinjuku