H2O Stay Charming Place

Needs to specify the picture in the advertisement because the stairs is not for older person. Too stiff and not wide. Stairs on the sleeping area is not secured due to missing railling. Overall the apartment is clean and complete amenities.

I say skip this place! First, beware that once you book, there is no cancellation. I tried to cancel because our number of travelers changed from 4 to 5 and was unable to switch. Had to rent a second place for our last night. After booking, we were sent an email saying we needed to go to a link to give them our traveler information (which is required by law). Went to the link and it said there was no reservation information. Contacted Hotels and they said I would have to contact the property directly. I sent them an email explaining the issue and was told I needed to talk to Hotels. I responded that Hotels had told me to contact them directly and they never responded. Arrived extremely jetlagged to have no email instructions on how to get into the apartment. There is no one at the property. I had to find a business who would let me use their phone to call the number on the mailbox. They finally sent the email with the check in instructions. This took about an hour - sitting outside on our luggage. "Apartment" was intended for up to 4 people. There was one hard chair (not what is pictured in the photo) and that one chair was broken. The loft sleeping area was up the steepest set of stairs I have ever seen. Literally like going up and down a ladder which is super fun in the middle of the night. The last night, we checked our 5th guest into the place nextdoor which was actually above our apartment up a steep flight of 28 stairs. That apartment had not hot water!