5 Chome-5-6 Higashiueno, Taito Ward, Tokyo, 110-0015, Japan
View Hotel Details
Rooms (51)
See all
9.5/10
Anonymous User
10/10
Fishkwankwan
Featured (76)
See all
Exterior (24)
See all
10/10
กิน เที่ยว กับ จี้
10/10
Fishkwankwan
Dining (24)
See all
8.0/10
나폴레옹2
8.0/10
Meisy Meyy
Public Areas (27)
See all
9.0/10
Travel Kitty
10/10
กิน เที่ยว กับ จี้
User Uploads (145)
See all
8.5/10
Guest User
6.0/10
Guest User
10/10
Anonymous User
10/10
Anonymous User
10/10
Mukta
10/10
Anonymous User
Near Hotel (31)
See all
6.0/10
Duxingsuiyue
10/10
Puay Suan Goh
Other hotel pictures (40)
See all
9.5/10
TongNelson
9.5/10
Jaimee
Photo Categories
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.5/10
Very Good
1357 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.0
Service8.7
Cleanliness8.7
Palida
Standard Semi Double Room
Stayed in Jun 2025
Couple
1 review
9.0/10
Great
Posted on Jul 25, 2025
The location is very convenient , close to Ueno station
Response from Property: Dear Guest.Thank you very much for choosing to stay at our hotel. We also sincerely appreciate you taking the time out of your busy schedule to leave such a wonderful review.We are delighted to hear that you had a comfortable stay with us.Our hotel is conveniently located just an 8-minute walk from JR Ueno Station and a 2-minute walk from Inaricho Station on the Tokyo Metro Ginza Line, making access from the airport and to popular sightseeing spots like Asakusa very easy.There are many more recommended attractions in Tokyo, so we hope you will choose to stay with us again when you visit Japan next time.We sincerely wish that your trip has become a wonderful memory. Thank you once again for your support and kind words.Hotel Mystays Ueno-east Front Desk
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
29 review
6.5/10
Posted on May 10, 2025
Average hotel in Japan about a 15 min walk to the main parts of Ueno. Wish the windows were not frosted because the room felt dark. The front of the hotel has a bunch of stairs, which made it difficult to access with heavy suitcases and there was no ramp and no staff offering to help. Also, despite signs of no smoking in front of the hotel, there were large number of smokers polluting the front and the hotel did not enforce their own regulations.
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East.However, we apologize for the inconvenience caused by the difference in the steps at the entrance.If you have a lot of luggage, we will be happy to assist you.However, we apologize for the delay in providing you with this information.Please feel free to ask our staff for assistance.We also apologize for any discomfort caused by the smoking area at the entrance.The smoking area is located at the entrance of our hotel and is available only for our hotel guests.Although we regularly clean the smoking area with our cleaning staff and the hotel's front desk staff during the daytime and nighttime, we are very sorry for the inconvenience.We sincerely apologize for the inconvenience.Last but not least, we hope that you will choose our hotel again when you come to the Ueno area.We look forward to welcoming you again.Thank you very much.Hotel Mystays Ueno East Front Desk
Global Aruno
Standard Semi Double Room
Stayed in Apr 2025
Solo traveler
12 review
10/10
Outstanding
Posted on May 14, 2025
Hotel was clean... The location is very convenient 24h supermarket just behind
Response from Property: Thank you very much for staying at Hotel Mystays Ueno East.We are very pleased to hear your compliments about the location of our hotel.As you mentioned, there are many supermarkets and convenience stores open 24 hours near our hotel.Please take advantage of them when you have time.Finally, thank you very much for taking time out of your busy schedule to give us your feedback.Please visit Hotel Mystays Ueno East again when you come to Ueno. Hotel Mystays Ueno East Front Desk
Edward7765
Standard Double Room
Stayed in Mar 2025
Couple
7 review
9.5/10
Amazing
Posted on Apr 15, 2025
Well located with easy access to subways and convenient stores, room size is decent for Japanese standard.
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East!We are very pleased to receive your compliments on our location and the size of our rooms.We will continue to do our best to provide better service to our guests.We hope you will choose our hotel again when you visit the Ueno area again!We look forward to serving you again.Hotel Mystays Ueno East Front Desk
guest8
Superior Double Room
Stayed in Mar 2025
Traveling with friends
16 review
7.0/10
Posted on Apr 22, 2025
room size is too small and carpet with smell, not worth for money, only with good location.
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East.However, we sincerely apologize for the inconvenience caused by the size of your room and the cleaning problem. Although we have been meticulous and thorough about the cleaning problem on a daily basis, we accept it as a very embarrassing situation for the hotel and will make efforts to prevent recurrence. We hope you will try our spacious rooms. We hope you will visit us again when you are in the Ueno area. We look forward to serving you again. Hotel Mystays Ueno East Front Desk
Anonymous User
Standard Double Room
Stayed in Feb 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 2, 2025
Good location near convenient stores and the train station. Service by staff was good as well. Rooms are clean as well.
Room is a little small with very little space to open luggage. “Centralized” aircon system is also a bit troublesome as some days the heater will on instead causing the room to be very hot, hence will need to open the window (which is also not easy to open).
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East.We are very pleased to hear that you were satisfied with our location and the service provided by our staff.However, we are very sorry for any inconvenience caused by the size of your room.We have larger rooms available in our hotel, so please do not hesitate to give us a try!We would also like to apologize again for the air conditioning problem.We apologize for any inconvenience this may cause you.Please feel free to ask at the front desk for a loaner air conditioner.We apologize for the delay.For your safety, the windows are designed to be difficult to open.We will be happy to assist you with this matter as well, so please feel free to ask at the front desk.We would be honored if you would visit us again when you are in the Ueno area.We look forward to welcoming you again.Hotel Mystays Ueno East Front Desk
Sin Man
Standard Double Room
Stayed in Feb 2025
Family
9 review
7.5/10
Posted on May 10, 2025
value for money, some distance from subway, good for quick stay.
Response from Property: Thank you very much for choosing Hotel Mystays Ueno EastWe are glad to receive your feedback despite your busy schedule.We are glad to hear that you were very satisfied with your stay at our hotel.We hope you will visit us again when you are in Ueno area.We look forward to seeing you again.Hotel Mystays Ueno East Front Desk.
ximbow
Standard Double Room
Stayed in Dec 2024
Couple
6 review
8.5/10
Very Good
Posted on Jan 5, 2025
The room is a bit small but i understand bc we’re in Japan. The hotel so convenient. Have some shops around. Not far from subway🌇
Response from Property: Thank you for staying at HOTEL MYSTAYS ueno-east. And we appreciate you spending your time writing to us.We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.Hotel MYSTAYS ueno-east
Puay Suan Goh
Superior Double Room
Stayed in Nov 2024
Family
18 review
10/10
Outstanding
Posted on Jan 2, 2025
Overall the stay was good, breakfast was good. Room we chose is spacious enough for us to fit 3 big luggages and pack. Location is near Inaricho station or 10 min walk to Ueno station. What I don’t like about the hotel is the entrance and lobby are all staircase, I think this should be fixed in due time for a hotel to have a ramp for luggages easy access than have everyone carry them up and down 2 flight of steps.
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East. Thank you very much for your good comments on the location and breakfast of our hotel. As you said, the hotel is very close to the subway station, and there are many convenient stores and fast food restaurants nearby. We are very happy to provide guests with a comfortable accommodation environment. We are very sorry for the inconvenience caused by the steps at the hotel entrance. You can ask the front desk staff to help with the luggage. We are very happy to help guests. Finally, thank you very much for taking the time to give us feedback. We hope you have the opportunity to stay at Hotel Mystays Ueno East again. Hotel Mystays Ueno East Front Desk
เที่ยวไปเรื่อย :)
Standard Semi Double Room
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 3, 2025
👍🏻good place and good service
Response from Property: Thank you very much for choosing Hotel Mystays Ueno East.We are very happy to hear that you were very satisfied with your stay!We would be honored if you would visit us again when you are in the Ueno area.We look forward to welcoming you again.Hotel Mystays Ueno East Front Desk