I made a special reservation for a deluxe room, intending to enjoy the New Otani for two nights and one night. As a result, I became unwell due to the smell, which was a disappointing memory. (Fragrance pollution is the strong, harmful synthetic chemicals smells from detergents, fabric softeners, and microcapsules.) Many people dislike it, and it seems to be a problem that the government is promoting public awareness. It was fine up to the hotel front desk. However, from the time I got on the elevator, the hallway to the guest floor was already smelling. I entered the room, and it looked nice and well-appointed, but shortly after entering, the mucous membranes of my eyes became sore like menthol, and my eyes started to water. A strong smell entered my nose, my mucous membranes stinging, and not only I but also my children started to complain of itchy eyes. The sheets don't smell that much, so I think it's because the smell brought in by the guests to the hotel doesn't go away. However, I couldn't sleep until midnight and suffered. I didn't expect to have to go through this after paying such a high price for accommodation, and it was the worst. I didn't mind the tower restaurant. I think one of the reasons is that the windows in the hallways, elevators, and rooms do not open, resulting in poor ventilation. The next day, I stayed at another hotel, and there was no smell at all. If you don't like the smell of detergent or fabric softener, please be careful when staying at the New Otani. I recommend contacting the hotel in advance to request a room without any unpleasant fragrances. It's been six days since I stayed here, and the smell is still there.
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