Ferio Kamata

I am delighted with this place! Gorgeous apartment, easy to find, easy to get to from several metro lines. Honest and cozy. The only thing I would ask is to change the towels to cotton ones. Now they are made of polyester, unpleasant to the body and do not absorb moisture. Otherwise, everything is perfect! I definitely recommend it!

Very comfortable apartment near the center of Tokyo. Check-in at any time, which is great. Close to Haneda airport. Nice design. Will definitely stay here next time.

Beautiful room

The room itself was very clean. However, there were a few disappointing points. The first point was that the check-in procedure was written to be asked by phone or email, so when I called, I was told to check it on Trip.com. I called again and said that there was no description, and they told me, but it was not smooth. The second point was that the air conditioner was broken. When I told them that it was broken, they emailed me many times saying try this and try that. I tried everything, but it didn't work, and on the first night, I slept hot without air conditioner even though it was summer. On the second day, they prepared a new room, but this was also not smooth, as they told me the wrong check-in method. The third point was that there were only two bath towels per person even though we stayed for three nights. I felt that three towels would be appropriate. I received a response to my phone and emails immediately, so I have no complaints about that, but to be honest, there were many gaps and the instructions were vague, so it was not a very pleasant experience. It's a little far from the station, a 15-minute walk, but I was very satisfied with the price and cleanliness, so I was very disappointed with the service.