Guest User
May 21, 2025
The service and attitude of the male staff were very bad, for example: they had a stern face when checking in, they did not greet us when we entered or left the hotel, and turned their faces away immediately, and their attitude towards customers when we got plastic bags from the counter was all very arrogant! A large paper bag costs 300 yen, no plastic bags. The hotel is conveniently located, about 10 minutes' walk from the JR station. The bus stop at the hotel entrance is very convenient for going anywhere. The rooms on some floors were poorly cleaned. The room 1105 I stayed in was clean and tidy, but the mattress in room 905 was covered with yellow dirty stains. The cleaning staff was really sloppy.
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