Aleksandr Glotov
November 12, 2024
The apartment is in a nice building and in a good location, but with terrible service. Dust, lots of dust! It is everywhere and on all surfaces. Stains on all the mirrors, limescale on the faucet and shower head, hair of previous tenants. There was no hand soap in the bathroom, the towels were of terrible quality and very small, which could be used by a child, but not an adult. Small and uncomfortable pillows, furniture is stained and has not been vacuumed for a long time. The dishes in the cupboard are covered with some kind of layer of fat, so I had to buy disposable ones in the store. On the day of moving in, I contacted the owner and provided a photo of the deficiencies, to which I was offered cleaning the next day, until everything is there. As a result of the cleaning, the floor was washed and the dust on the kitchen hood was wiped and the shower head was washed. Everything else remained in the same dirty state! I couldn't stand it and there was no way to find a new hotel, so I had to clean everything myself to make it a little nicer to be there. This apartment could be made very nice if you put in a little effort and listen to the guests. The owner should be ashamed of such service.