Guest User
February 23, 2025
The Villas at Stonehaven were initially let down. You first walk into a hot livingroom. There is no air-conditioning in the livingroom, kitchen or upstair hallway. There is only air-conditioning in the bedrooms. The air-conditioning was not working in one of the four bedrooms. Air-conditioner was fixed day 3 of the stay. The home smells musty as it's been sitting empty. When booking, we requested a crib. Initially the crib was missing, but a pack and play was provided when requested. Clearly, this villa hasn't been cleaned between visitors. Called the front office and Troy informed us housekeeping would get to it the next day. One of the beds, had hair on the sheets. When sheets were changed, a dirty pillow case was placed on the bed. A clean pillow case was provided after request. One bathroom, had hair in the sink and dead spiders in the shower. The furniture in the livingroom is worn and hard. The beds are also extremely firm. On the bright side, the kitchen is nicely updated with everything you could need to host. The pool is a good size (approx. 4.5ft deep), with lighting so you can swim at night. Cons: Dirty Outdated/worn furniture 1 TV Air Conditioning only in bedrooms Creepy photos on the walls Pros: Beautiful views Beautiful grounds Nice Kitchen Big balconies Location to beaches and restaurants (visit the Seahorse Inn Restaurant) Suggestion to Management: Throw out all holey and blood stained linen. New sheets would go a long way. Reupholster or replace livingroom furniture. Clean the area rugs or don't have rugs. If the place was clean upon arrival, we would have looked pass all other issues, because it is a nice place to stay.