Hotel Albula & Julier

We visited this hotel as part of a Rail Discoveries tour package. It has apparently been in the family for several generations, the staff were very helpful and friendly. Breakfast was continental style and good. As part of our package, we had a packed lunch, which was OK. However the rolls they provided, only ever has one filling. Eg cheese, fish paste, ham etc. They would have been nice with a bit of salad etc. There was also a piece of fruit, chocolate bat and bottle of water. Evening meal was a wide range of salad items form a buffet, followed by a main course and desert. Unfortunately there was no choice, so if you didn't like a particular meal, you were a bit stuck. Nor was the menu published n advance. Drinks were inclusive for the duration of the meal (See below). Now the reasons for only a 3 star rating: We all complained that hotel was so hot. With about a 100ish people in the dining room it soon got very warm. We opened a window and got told, off as "the heating was on" it wasn't the radiators were cold. In the room the folder asked guests to only open the window for a max of 3mins to save energy. I could not find any kind of thermostat or radiator in our room, but it was too hot to sleep, so we did leave the window open. However the noise of the river was surprising loud, so sleep was not good. The hotel location is in a village with very few facilitates, so you re fully reliant on the hotel. There was no bar or lounge area, apart from some seats in the reception area. To be fair, drinks could be ordered from reception, but given this is a small family run hotel, most of the time it was not staffed. There are no tea / coffee making facilities in the room however, kettles can be loaned from reception, however there was never anyone at reception when I thought of asking. I'm guessing electricity usage is a concern, as the room towel rail was on a one hour timer and a thermostat (the only one to be seen). But what tended to happen, was the room was so hot, the thermostat never turned the towel rail on and the towels were always damp. All in all it is not a bad hotel and the staff / family are lovely, however my advise to them would be to move with the times and modernise a bit. A 3 star hotel with a 3 star rating.

I stayed recently as part of a Rail Discoveries tour. I found everyone from the owners through to every member of staff as friendly and helpful. The meals were enjoyable and the rooms were clean and tidy. If I visit Switzerland again I would not hesitate to visit this family run hotel again.

We stayed at this hotel as part of a Rail Discoveries group and thoroughly enjoyed every minute of it. Our rooms in the main hotel were immaculate and the service and food were 1st class. The staff were always more than helpful throughout our holiday and we hope to return there next year.