Hotels in Binjiang Road/Xiao Bai Lou/Five Avenue Scenic Area, Tianjin

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

We were served by this pretty young lady Ms Elsa Chang at the reception counter. She was very polite and helpful, her smile brightened our days. She was very conscientious of promoting dinner and breakfast at the hotel, which we eventually took up her recommendation for the hotel breakfast. The breakfast spread was good with a range of wide choices including western and the local Tian Jin breakfast. Our room was upgraded and decorated for our wedding anniversary with the hotel's compliment. The hotel was located nearby the Ancient Cultural street, which is a stone throw away. Perfect view of the river from the window but the Tian Jin's eye can only be seen from the changing room. The hotel was accommodating to our request for late check out. Ms Elsa was at the reception when we check out and she sent us off with her beautiful smile. We enjoyed our stay very much.

The River view rooms with the round bath tub are truly fantastic, we stay here purely for these rooms, the windows can open so if its that special time of year when the Aircon never gets turned on around Tianjin then atleast its possible to cool and breathe. But there is 1 complaint.. the amount used to reserve the rooms is 1 time with Trip at the value of the room , then again at the hotel and again for the room ... so your budget needs to be 3 times the room rate per night which is incredibly annoying ... the mini bar has about 300 CNY worth of drinks so why do you need to take 1000 in security? Trip why do you need to take more than 1000 at all?

I recently had the pleasure of staying at a charming hotel that truly exceeded my expectations. Upon arrival, I was greeted by a warm and welcoming front desk team who made check-in a breeze. Their genuine hospitality set the tone for my entire stay. The accommodations were nothing short of delightful; my room was not only spacious but also elegantly decorated, providing a cozy yet sophisticated atmosphere. I appreciated the thoughtful touches, such as complimentary snacks and a well-stocked coffee station, which made my stay feel special. One of the highlights of my visit was the serene outdoor garden, a hidden gem where I could escape the hustle and bustle of daily life. It was the perfect spot to enjoy my morning coffee or simply relax with a good book. The hotel's dining experience was another highlight. I dined at the on-site restaurant, where the exquisite menu showcased local flavors and fresh ingredients. I highly recommend the chef's special for dinner—it was truly a culinary delight.

Hotel location, room size and cleanliness is good. The only thing I wish to highlight is the air conditioning (which I was told it only blow hot air during winter, I stayed during late Oct), room became very hot to sleep at night. I didn't want to open the window as my room is facing a main road and the traffic noise can be disturbing at night. Suggest to reinstate proper air conditioning instead of trying to go green in the way wrong.

The lady at the front table was great when we checked in as she upgraded our room to one with a bigger double bed at no extra charge.Amenities were great.Not near to MRT though had to take Didi to travel for the 3 days we stayed. Ambience in the Hotel was great and relaxing. Breakfast was good as well with good selection. Overall clean .

I really loved this hotel atmosphere and the location can’t be beaten. It’s in the heart of the Italian Style Town. You can walk to many sightseeing places and restaurants. The hotel upgraded my room and it was fantastic. The staff although couldn’t speak English was very nice and friendly. One of the front desk staff Jamie was extremely helpful and recommended lots of places for me. I felt very comfortable and welcomed at this hotel. When next I’m in Tianjin this will be my home.

Title:** An Unforgettable Stay – Highly Recommend! **Rating:** ⭐⭐⭐⭐⭐ (5/5) From the moment I walked in, I was greeted with warm smiles and exceptional hospitality. The staff went above and beyond to make sure my stay was comfortable and memorable. **The Room:** I stayed in a deluxe room and it was absolutely stunning. The room was spacious, impeccably clean, and beautifully designed with modern amenities. The bed was incredibly comfortable, and I slept like a baby every night. The view from the balcony was breathtaking, especially during sunrise. **Amenities:** The hotel offers a wide range of amenities that cater to every need. The pool area was serene and well-maintained, perfect for relaxing after a long day of exploring. The gym had state-of-the-art equipment, and the spa services were top-notch – The complimentary breakfast was delicious, with a variety of options to suit all tastes. **Location:** The location couldn’t have been better. It’s conveniently located near trains and shopping making it easy to explore the area. Despite being in the heart of the city, the hotel was surprisingly quiet and peaceful. **Service:** What truly sets this hotel apart is the exceptional service. Every staff member I encountered was friendly, professional, and attentive. Special shoutout to [staff name, if applicable] for going the extra mile to ensure I had everything I needed. Their attention to detail and genuine care for guests made all the difference. **Final Thoughts:** this hotel offers everything you need for a perfect stay. I will definitely be returning on my next trip !Thank you for such a wonderful experience!

This is an amazing hotel. The staff are friendly. The rooms are clean and comfortable. They have amenities like a pool table, gym and laundry room that are in good shape. Plus the location is perfect. Right on a main street near the river.

The location of the hotel is very good, it is convenient to go anywhere, the front desk service is professional and enthusiastic, the room is clean and spacious, and the soundproofing is very good. The smart housekeeper is very convenient. The overall experience is very good. I will stay here again next time I come to the nearby area