宇璟轩精品公寓（天津站店）

房間很好！老闆很熱情。地理位置也很方便，附近什麼都有，交通便捷。

環境：出去方便，周邊配套設施齊全

It is very convenient to get the key from the room. The location is also good. It is very close to the subway station. There are many small restaurants downstairs, which is convenient for eating. There are toilets on the first and second floors. The Japanese decoration style is very fresh.

The room is very comfortable and not cold even in the cold winter. The room is fully equipped, the TV is a large-screen projection, and there is an induction cooker to heat up the food. The transportation is very convenient, there is a subway as soon as you go out, and no scenic spot is more than 5 kilometers away. It must be a five-point praise.

When booking the hotel, the information written was that we could check in at 14:00, but it was already 14:41 and they were still cleaning, so we couldn't check in. The cleaning lady was nice and asked us to go in and sit first. The cleaning was finished after 15:00. We negotiated with each other in the middle. We waited downstairs for more than 40 minutes on the principle of mutual understanding, waiting for them to clean, and agreed to change to other similar rooms. I came to Tianjin for a total of two days and waited for an hour for the room. There are upper and lower floors in the room. There is a bed on the lower floor. The bed legs are wrapped with transparent tape. The sound of turning over is huge, and there is a clear smell of sweat on the pillow. There are two beds upstairs, and the quilt cover of the small bed in the inner room has not been changed. There is no power supply around the bed downstairs, and it is extremely inconvenient to charge the mobile phone. The sound insulation is poor, and the next room is noisy until the second half of the night. The store owner asked about check-out in a timely manner at noon the next day, and came to ask before 12 o'clock. No one checked the room when checking out. More than an hour after we left the hotel, the store sent a WeChat message saying that we consumed four disposable towels and bath towels, saying that each one cost 15 yuan, and 60 yuan would be deducted from the deposit. When we used them, there was no price description around the bag, no description on the bag, and no description in the check-in guide. During the negotiation, after the store owner reminded us, we found that there was a price description of 15 yuan on the other side of the bag. The store owner gave us two options, either deduct 60 yuan from the deposit, or send the items back. We went out for a trip and waited for the room for an hour. We didn’t want to waste time on this kind of thing, but we certainly couldn’t accept this kind of consumption item that was not clearly stated. In the middle, the store owner asked to exchange two for a good review, and then asked if he could charge a total of 20 yuan, but he needed to give a good review. We couldn’t accept this behavior. Who would go out for a trip and still need the money for these four disposable bath towels, and one such disposable bath towel costs 15 yuan. I don’t know what the local Consumer Association and Price Bureau would say. I don’t know what the local Cultural Tourism Bureau would say about this way of treating tourists. I'm really curious, for this kind of store that you tolerate in every way and communicate with in the spirit of mutual understanding, why don't you reflect on the fact that your check-in instructions are not clear enough, and your price tags are not clear enough, but instead blindly let tourists make a trade-off and choice between unclear consumption and giving good reviews that go against their original intentions. During the negotiation process, the store never said a word from beginning to end, "Our check-in guide does have some unclear explanations of consumer items, and we will improve it" or "The price tips of our items will be more eye-catching in the future to protect the rights of tourists." There was not even a word of reflection or any apology. In the end, the store only refunded a deposit of 40 yuan, and we were forced to take back 4 disposable towels worth 15 yuan, a total of 60 yuan. For such a store, if other consumers can see it, they should still learn more in advance and be cautious when staying in the store to avoid unnecessary economic losses and affect their travel mood.

The room is clean, tidy, spacious and bright, and very comfortable to live in.