Squall912
March 17, 2025
The hotel covers a large area. In addition to the castle hotel itself, there are several buildings such as the hot spring center, fitness center, entertainment center, conference center, etc. The internal environment is very good. In addition to the lake view, there are some other natural landscapes. When the weather is good, the birds are singing and the flowers are fragrant. The room has a high ceiling and the internal facilities are also OK, basically meeting the five-star standard. The breakfast buffet is OK, but there are too many people and there is only one freshly ground coffee machine, which is not enough. It takes a long time to queue up. The dinner buffet is not cheap, but the dishes are rich. The hot spring is quite comfortable. Although there are not many outdoor pools, the quality is OK and the water temperature is hot enough. Overall, the price-performance ratio is OK. Finally, let's talk about the service. I encountered some problems that affected the experience, but Wang Lei, the hotel's front desk butler, arranged the overall guest room in a very detailed and in place manner. If there are any problems, he will carefully coordinate and communicate. The service is still very attentive, which also offsets some bad feelings, so it is still a five-star praise.
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