Mount Juliet Estate, Autograph Collection

Extremely Clean Room and Bathroom. Just one dirty mark on the curtains. -Brilliant Walks around the estate. -Cinema Room was nice. -Bathroom was brilliant. Nice to have Bath and Shower. -Breakfast was Excellent. Disliked · -Hoover left in Hallway. -Noise from Radiator. -Some Channels on TV didn't work. -Found the Wallen garden in very poor condition. -Extremely long wait to check out.

We stayed in the Manor House while attening a wedding here. The room and facilities were first class and the staff were friendly and professional. Excellent food and service. The grounds are magnificent with woderful walks in beautiful surroundings. We would highly reccoment this hotel

This place was special. Our upgraded room was amazing. it had a finer tub and glass shower. The floors were heated which was nice because we had been out in the rain that day. They had a bottle of champaign in an ice bucket on the table. The pool was really cool . They had an incredible breakfast. probably the best that we had in ireland. The restaurant over looks the driving range of what looks like a well kept course. They have en equine facility that looked beautiful. The grounds were awesome We loved the lively pub. Thank you for such a wonderful stay.

My Mom and I stayed at Mount Juliet, in the Hunter's Yard, for three nights on a trip to celebrate her retirement and 65th birthday, which the hotel marked with a special treat. The room was clean, large and well appointed, with nice decor. The bed was really comfortable. The staff were helpful and friendly. The breakfast had the usual items and the restaurants had limited dinner menus, but the food we had was tasty. We enjoyed the movie theatre, spa treatments, and the grounds of the estate. There were other activities available as well, which we didn't book. There is a shuttle service between the two hotel locations on site. Not a walkable location as there is little outside the grounds, but it was easy to get a taxi to Kilkenny for sightseeing if you ask reception. Kilkenny has a few tourist activities, but is pretty small. We downloaded the Free Now app and it worked great to get a taxi from Kilkenny back to the hotel. Jerpoint Abbey is a nice little historic site just a short drive down the street. There is plenty to do if you are looking for a leisurely, relaxed break. It may not be your thing if you are looking for a hotel/area for lots of tourist sightseeing/activities. My Mom was disappointed there were no longer equestrian activities, and found the pool too cold. Otherwise, it was a perfect stay.

Trying to book a family lunch for next May and after several calls and emails nobody will contact me to confirm The same happened two years ago and ended up taking my business elsewhere for my sons confirmation Very poor customer service and clearly dont need the custom

We were on a driving tour of Ireland with friends. We had arrived on the ferry from Fishguard so arrived fairly late at the hotel. We had visited this hotel on a similar tour in 2015 and were very impressed with the exceptional quality of the service. On this occasion, whilst the service was good it was less than outstanding. We had to walk from the carpark to reception and search for someone to get our bags. Service at the reception desk was slow and it was nearly 7:40 pm before we got to our rooms and we had dinner booked in the Hound restaurant for 8 pm. We had a nice room and bathroom facilities were good. Dinner in the Hound was OK but not up to the level we had expected. Breakfast was mainly buffet including the hot food where we had expected this to be freshly cooked. Overall a little disappointed compared to our previous experience.

Guide Sean provided us with a detailed and thoroughly enjoyable tour of Manor House. He was very knowledgeable and shared great detail on especially the stately Manor House and Hunters Yard.His sincerity and passion for this majestic estate was evident throughout.We really enjoyed ourselves.

Stayed here for one night with my Boyfriend and was not a good experience. We booked to Stay in mount Juliet but little did we know we weren’t staying in the Manor House , but the courtyard hotel in the property. The Manor House and all facilities from the Manor House was closed off due to a private function so bare that in mind when booking with this place as they don’t tell you in advance. We phone that week to book into the lady Helen restaurant to be told we can’t as it’s a private function and can’t access the Manor House.. only for we rang we would have never known. They promised to up grade our room over the confusion.. however they never did. When checking staff struggled to understand and apologised for not upgrading… We had a family member ring in advance and give a voucher as a birthday gift to be left in the room with a card… was never done. They paid for this voucher and yet staff just didn’t alert us of this. Thankfully we knew in advance and rang reception when it wasn’t in room… So if we didn’t ring we wouldn’t have gotten voucher even though it was paid for???- If you are a five star hotel all staff employed should be fluent in English. If you’re coming to this hotel to experience Irish culture don’t bother. Not one Irish staff member worked for the two days we were there. Was disappointing to not encounter one Irish staff member to discuss our issues with. The members of staff we brought the issues to , had trouble understanding and were very incompetent to deal with it. When dinner time came we could Had more problems. The waiter came to take order after sitting around for ages and split the candle over my partner and burnt his leg with wax…again the lack of English speaking caused more frustration. The bar in hunters yard was also very disappointing nothing exciting. We had been looking forward to use the whiskey bar in mount Juliet but again was closed off to public .. We went to the pool the next day and jacuzzi was closed… it was just a very bad five star experience. It’s not worth going. I’d recommend spending your money and going to a better hotel With Irish staff to experience Irish culture and better quality of service. Was shocking.