Guest User
July 14, 2024
1. Had booked an ac deluxe but got a standard room. 2. The room did not have a work desk, cupboard, bathroom essentials. 3. The staff was very rude. They did not respond to our queries. 4. Experience was terrible, even mm t employees said the hotel staffs were rude during the process of resolution. 5. We got standard room just because they did not have any room left. There was no response from their end. We had booked room 4-5 days earlier still we didn't get the deluxe room. We were forced by staff to take the standard room with deluxe charges. Hospitallity was worse.