Hotel Diego de Almagro Temuco Express

Todo genial

Excellent service from the staff, very clean rooms, and a nice atmosphere. The breakfast buffet offers many options for different tastes. Conveniently located in the heart of Temuco, shops and restaurants are just a few blocks away.

I stayed at the Diego de Almagro Express Hotel in Temuco, and it was the worst hotel experience I've ever had. It's advertised as a 4-star hotel with a restaurant and parking, but upon arrival, there were no parking spaces left, and no solutions were offered. The room left a lot to be desired: the sink was clogged, the hairdryer didn't work, and the shower water was barely warm. When I tried to dine in the restaurant, they only offered a single menu for $27, which also had poor reviews from other guests. The worst of all was breakfast. The restaurant was completely overwhelmed, with only two people serving and cleaning. There was no coffee or hot milk, cutlery and plates were missing, and guests had to clear their own tables to be able to sit down. People were eating standing up, trying to salvage what little was left. The hygiene of the place was deplorable. Definitely a horrible experience. I do not recommend it at all.