Esquisse Design Hotel

Esquisse Hotel in Telavi offers a pleasant stay overall, though I wouldn’t classify it as a full 5-star experience. There are certainly many positives worth mentioning. The staff were outstanding—especially Nana at the reception, who speaks perfect English and was incredibly helpful throughout our stay. Manager Levon was also attentive and ensured guests felt welcome and looked after. The pool area was a highlight—beautifully maintained and very relaxing. The restaurant serves delicious food for lunch and dinner, with great quality and presentation. However, the breakfast was a bit of a letdown. The variety was quite limited and didn’t match the level you’d expect from a 5-star property. This was the main area where the hotel fell short. Overall, Esquisse Hotel has a lot of potential and offers a comfortable and enjoyable experience, but a few improvements—especially with the breakfast—could really elevate it to the luxury standard it aspires to.

The best experience! Everything and everyone was amazing! We loved our stay! The stuff was so friendly, accommodative and super sweet. The hotel is extremely neat and has such exotic characteristics. Definitely recommend to anyone wants to stay.

The rooms are very beautiful. The hotels looks very nice and clean; The hotel also has a pool outdoors. It is a bit remote from the centre of Telavi if you don't have a car. The staff was very friendly. The bar has wide variety of cocktails.

I came to the hotel for a Spa rest and made it very clear to the managers. But when I arrived it turned out that the spa people are absolutely incompetent in what they are selling, the lady couldn't answer any single question regarding the procedure, she had to bring her notebook to look for answers, even then she couldn't utter a word. At the same time, a cleaning lady stood with us and stared at me, biting her nails! She was standing 1 meter away from me, staring and biting her nails while the manager was thinking about what to tell me. So I left - no spa in this place! I went to my room only to discover that non of the 2 shower heads in the bathroom is working + hair on the floor + hair in the bed!!!!!! I asked for another room and told the hotel manager that I won't be staying for the second night and asked for a refund. I decided to stay at least 1 night because it was a long way to come there. they said - no problem! 4 days have passed, and 3 messages have been sent, NO money, NO reply! just had a nasty phone conversation with the manager, they "asked" the accountant to do the refund, and they "can't do it". Apparently, they are incompetent in that too. Waiting for another couple of days and filing a report to the police. Stay away from this circus called "boutique" hotel.

You read all the negative comments and I have to say they are not true or the Hotel significantly improved their service - very friendly welcome, welcome drink and amazing staff al around. The rooms and the facilities are amazing and considering what is around this place certainly appealed to me 10/10. Don’t get out off by the negativity of some of the earlier comments and go see for yourself!

The hotel building and internals are good, but service is very bad. Staff is bringing drinks in bottle closed (expecting that you open and serve the drink yourself). Massage was not good. Massage person didn’t speak English, nor russian. At checkout we were requested to pay for plastic room keys that we lost somewhere on property at rate 13 usd/key. This hotel May be good for local clients but definitely not suitable for international clients.