Tegalsari Hotels with Airport pickup service

Overall, the facilities and service are good. I was warmly welcomed by the front desk staff. They offer a wide range of breakfast choices. I will definitely stay here next time. The hotel upgraded me to a better room, I am very glad.

As a solo business traveler, its location is incredibly convenient, with plenty of amenities nearby. The staff were polite and attentive, always ready to assist with any needs. Overall, it’s a great choice for business travelers seeking comfort and convenience.

It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night. The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough. But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all ”soap-shampoo-conditioner” at the shower which was nice for the environment, and cotton buds. The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money. Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!

The rooms are nice, spacious, clean and comfortable. It is also located not far from TP mall. You should try staying here

Perfection doesn’t exist, and Artotel Surabaya is no exception. I booked their Studio 25 room for a one night stopover with my family. I had somewhat high expectations, especially for a 3-star hotel. But I forgot what it was - a 3 star hotel. It is just average, though by no means disappointing. I just didn’t find anything that was worth a glowing opinion about. I have no complaints about its facilities, but what struck me was the fact that there was no lock in the bathroom door. I didn’t understand why (and I didn’t bother asking).. maybe because it doubled as a mirror sliding door? I thought it was a clever use of space, until I found the lack of security in the bathroom. Another thing was the cleanliness. When I first came into the room after checking in, the floor felt dirty under my feet. Like it was last cleaned a day previously. I don’t know what the housekeeping procedures are like in hotels, but if you know a guest is coming in, surely you should ensure it’s spotless? I decided to ignore it because I was staying only one night, but if I had been planning to stay longer I would’ve asked them to sweep and mop the floor again. Thankfully I left on a high note, because of its breakfast. I had the traditional food and I think it was some of the best Indonesian food options I’ve had, for a hotel of the same class. Would I stay here again? Maybe not, but I wouldn’t mind trying their lunch or dinner menu, with the hope that it’s at least as good as their breakfast.

Sheraton Surabaya is conveniently located right next to the 2nd largest shopping mall in Indonesia. So for travellers who are not keen to travel too far or trapped in the traffic, this would be the best choice for you!! Was a tad disappointed that our sleep got disturbed by the renovation in the morning. Really hope the hotel management could pay more attention to that. Otherwise, a great hotel that we will return to again.

The Hotek was well located behind Tungunan Mall. About 5-7mins walk. Opp is a nice coffee place and there’s also a foodcourt at hotel lobby. Room started to age but aircon is cold thou. Good pricing

Me and my friends had an amazing stay here. The staff are very responsive and helped me fixed my suitcase. They also helped us install Netflix in our room. The room was great and we got the view of Surabaya as well. The only thing that they need to be improve is the lighting in the room cause it is a little bit dark for me.

Although Hotel 88 is in the budget hotel or 2 star rating, the facilities are equivalent to the 3 star. The room is not too narrow and comfortable. However, his breakfast varied in a 3 star class and is delicious. For ala carte the food is also delicious and the price is very affordable. The location of the hotel is also in the middle of Surabaya near Tunjungan Plaza. Recomended!