Four Points by Sheraton Surabaya, Tunjungan Plaza - Photo Gallery

This was my first trip to Surabaya and I had decided book Four Points Sheraton Tunjungan given its central location and competitive room rate. I was pleasantly surprised when the hotel recognized my Marriott Bonvoy member status and accorded me the corresponding benefits despite me not making this reservation via the Marriott Bonvoy app. Kudos the hotel staff for that!

I often stay here but now the cleanliness is not maintained, the sheets and towels are dull, the toilet floor is slippery

Always love this hotel. Near with biggest mall ins Surabaya

Great stay, good range of breakfast spread & friendly staff.

It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.

Overall okay, the hotel room design a bit old school.

It was nice room , good staff , strategic location

I'm quite amazed with the size of the room. Though it's only a Deluxe room. Unfortunately there was no sofa or extra seat in the room giving the size of the room. The hotel's fragrance is calming. Superb. Thumbs up to its front desk staff named Audrey. She made check in experience better than her colleague. Would recommend others to stay there and would definitely come again.

Fantastic experience from alighting at the lobby all the way till reaching the hotel room. Nice bed and pillows and clean room. Very warm staff as well, plus nice breakfast spread! Highly recommended!