Aden Motel

We booked for 2 Adults, 2 children (16 and 14 year olds) via ***********. When we arrived, we were given a room for 3 people. I advised the owner straight away that the room was booked for 4 people and showed him my booking. He checked his records and said that he was only advised that the booking was for 3 people. He asked me for $20 extra dollars as he would give me a bigger room to fit 4. I said that it was not my error and that I should not be charged extra as my booking was correct. He reluctantly said that he would give us the bigger room. It was a nice 2 bedroom and after speaking with my husband, we agreed to go back to reception and give him the extra $20 even though my booking was for definitely for 4 people. I went to reception and said that I don't mind giving the extra $20 as it is a very nice room. He then however completely surprised me and said "That's the least you can do. When you book accommodation, you need to book for the correct amount of people." I was taken back as this was not our error at all. He was so rude and I reluctantly handed over the extra $20. We will not be staying here again.

Very good and big rooms

Aden Motel was a lovely stay during our stopover at Te Anau. Particularly love that we had dedicated parking for our room, and literally just a few steps away from the door, making it really convenient for us to unload and load our luggage from the car. We also love that cooking facilities were available, and the room was big enough to comfortably open up our two large luggage. Only issue that bugged us was that the tap facet is rather short and has separate taps for hot and cold water, so washing the dishes after cooking quite a hassle. Otherwise, we enjoyed ourselves at Aden Motel and would recommend it to anyone stopped by Te Anau during their travels!