Guest User
May 29, 2025
Breakfast was average. Service was not very good. When we first arrived, we were given a room where the light could not be turned on, and the whole room had a strange smell of toilet. We talked to the front desk, and the woman at the front desk refused to change the room, insisting that there was no problem with the room, and called her male colleague to go up and fix it. After the first check, the man said there was no problem, so we took the luggage up to the room again, but the light still did not turn on, so we went down to the lobby to report the problem again. As a result, the woman called her ** to check again, and this time when we went up together, the man also thought that there was something wrong with the power supply system in the room, agreed that we needed to change rooms, and reported the situation to the woman. After listening, the woman scolded her colleague in a very angry attitude and in the local language, and then reluctantly changed our room. The hot water system was not very stable. I don't think this hotel deserves four stars.
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