Hotel Zeg

Good central location, nice rooms with good facilities. Reception were a little unfriendly, otherwise good.

We stayed in rooms 205 and 211, both of which were comfortable with great A/C that allowed us to sleep soundly after being out in the heat. While the breakfast could have been better, the restaurant downstairs serves good food. I think tge restaurant name is adore. Walking distance to most of the attractions.

Very nice location. Almost at center of city center. Little noisy untill mid nigh ,as its just beside the main street. Breakfast arrangement is not up to mark.Need to go to another place nearby for breakfast and you dont know where are you as no one to entertain you there.

The room was smallish but comfortable . We slept very well . We appreciated the attentive and skilled staff. We loved the big windows overlooking the street. Super convenient location in the center of Tibilisi. For us the only drawback was the many stairs (no elevator ) but at least the stairs were user-friendly . The breakfast was super!

The hotel is very clean and has very spacious and large rooms, the shower is pretty and comfortable. The staff of the hotel is very nice and even helped us when one night there was a lot of noise from the street to which our room faces, the employees moved us to a different room on the other side at night and solved the problem for us. In general, I recommend staying at the hotel but the breakfast was very limited and not particularly tasty, I recommend not taking it if possible

We arrived at 4am after our flight (an arrival time which they were aware of), had to drag our luggage up the flight of stairs mostly by ourselves, and were told that there was only one room available when we had booked (and confirmed that morning) for two. Apparently someone had extended their stay in a room we had previously booked and they’d failed to tell us, but had failed to let us know. Instead they said that they’d booked another hotel for us and were planning to send us there but expected us to get our own driver. We told them we’d just take the room but as we’d payed beforehand, we were expecting a full refund for the second room. The room we went inside however, was unlike either of the two rooms we had previously booked — it was all very strange. We managed to get a refund the next day, but only after a lot of pushing for it, and being told ‘it’s not our problem’. I don’t like leaving bad reviews on anything, but I’d give them 1 star if it wasn’t for how helpful the lady at reception was, helping us set up temporary extra beds at 4am and fitting them into the already quite small room. All in all most of the staff were okay, the rooms were on the smaller side but very aesthetic, but this strange last minute impromptu room cancellation was completely unnecessary — especially as they’d confirmed previously, the same day, that they’d have the two rooms ready for us. However the room we finally got didn’t look like the rooms we expected (it had three beds not two, we booked two two-person rooms). It brings up a lot of questions we feel as though were not ever answered, for example, when did this person extend their stay? It must’ve been after the morning as we’d had a confirmation — so why did the hotel allow an extension when we had already payed for the room? Is this an establishment where there is no guarantee for your comfort, even after paying in advance? Overall, this ruins the element of trust in this establishment, especially as after a long journey the last thing you need is for your hotel to be unreliable.