Swiss-Belcourt Bogor

Swiss-Belcourt Bogor Reviews

Swiss-Belcourt Bogor

Jl. Bukit Cimanggu City Raya Jl. Sholeh Iskandar No.1, RT.01/RW.13, Cibadak, Kec, Cibadak, Tanah Sereal, Bogor City, West Java, 16168, IndonesiaView Hotel Details
Swiss-Belcourt Bogor
Swiss-Belcourt BogorSwiss-Belcourt BogorSwiss-Belcourt Bogor
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Swiss-Belcourt Bogor Guest Reviews

4.3/5
Very Good
133 review
Verified reviews
Location4.5
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(133)
Positive reviews(131)
Reviews with photos/video(45)
Awesome stay(17)
Clean and tidy(12)
Friendly owner(12)
Awesome rooms(8)
Great location(5)
Negative reviews(2)
Titi Risla Azis
Superior Double Room
Stayed in Oct 2024
Business travelers
1 review
3.7/5
Posted on Nov 30, 2024
The hotel as comfy as always swisbell group. Manu thanks for that. Located in border bogor.
Response from Property: Dear Bapak/Ibu Titi Risla Azis,Thank you for your kind words! We’re thrilled to hear that you found our hotel as comfortable as always. It's wonderful to know that our location in the heart of Bogor and our consistent service meet your expectations.We look forward to welcoming you back soon for another great stay.Regards,Andi Grinaldi MattinettaGeneral Manager
hobistaycation
Superior Double Room
Stayed in Sep 2024
Couples
3 review
3.5/5
Posted on Oct 15, 2024
For the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam. Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan. Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel. Semoga kedepannya lebih baik lagi, just want to share my experience. Thank you.
Response from Property: Dear Valued Guest, Thank you for your rating and taking the time to leave a review on Trip.com. Glad to hear that you had a wonderful experience during your stay, especially with the clean and comfortable room atmosphere, kids friendly, and complete facilities that we provide. We apologize for the inconvenience caused during your stay, we greatly appreciate your feedback in several ways, this helps us improve and provide a better experience for all guests. My team and I are looking forward to welcoming you back to Swiss-Belcourt Bogor in the near future, for another unforgettable stay experience. Regards, Andi Grinaldi Mattinetta General Manager
traveller moms
Junior Suite
Stayed in Feb 2024
Family
39 review
3.2/5
Posted on Mar 13, 2024
The hotel was known as bogor icon hotel then now swissbell court. Our junior room was big, n quite complete with sofa, tv, and kitchen set without kitchen utilities. The swimming pool provided at ground floor next to the resto. Once come into the room our card didnt fuction, and we have to ask the maintenance to fixed it. Overall our experience in this hotel is average.
Response from Property: Dear Guest,It was indeed a pleasure to have you stay with us. We thank you for taking the time to write and share your generous comment. We also appreciate you highlighting areas for improvement. We take pride in ensuring our guests have a comfortable and enjoyable stay, and your feedback is greatly appreciated. We hope you don't let this indifference influence your opinion of this hotel. We are looking forward to welcoming you back.Regards,Dicky Pratama, General Manager
Guest User
Superior Double Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 29, 2024
Breakfast quality could be improved further
Response from Property: Dear Valued Guest, Thank you for your review and for choosing Swiss Belcourt Bogor as your place to stay. We are pleased to know that you are satisfied with our cleanliness, services, and facilities. We also noted your feedback regarding the quality of breakfast. This will be our concern to continue to improve the quality of the dishes to better meet the expectations of our guests in the future. Thank you for your valuable feedback, and we look forward to welcoming you back with a better experience in the future. Regards, Andi Grinaldi Mattinetta General Manager
Lmntrix118
Superior Room 2 Single bed
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 4, 2023
This hotel building really amazyng and I really love this hotel
Response from Property: Dear Lmtrix118,Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our hotel,I am looking forward to welcoming you back soon at Swiss-Belcourt Bogor.Best regards, DickyGeneral Manager
NanHT
Superior Room 2 Single bed
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The room is OK, the service is good, but need to improve like room door is old and really loud outside the room,
Response from Property: Dear Mr/Mrs. Nanht,We are happy to read that you enjoyed your stay with us, especially for our friendliness staff.The entire team was very sorry that we could not meet your expectations in some areas. It is always be our goal to arrange the best stay for any guest can possibly has. I would be very happy if we could have another chance to make your stay more enjoyable. I am very much looking forward to welcoming you back to Swiss-Belcourt Bogor.Kind regards,Dicky PratamaGeneral Manager
Sari Kristina
Superior Double Room with Pool View
Stayed in Jun 2023
Family
16 review
5.0/5
Outstanding
Posted on Jul 11, 2023
Mantappppppppmantulllllllllllllllllllllllllllllllllllll
Response from Property: Dear Mrs. Sari Kristina, Thank you for taking the time and giving our hotel your best rating. We will look forward to welcoming you back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager
Ferdians
Superior Twin Room With Pool View
Stayed in May 2023
Couples
16 review
4.2/5
Very Good
Posted on Aug 18, 2023
Good hotel. Great services. I love the ambience. Quite room.
Response from Property: Dear Ferdians,Thank you so much for taking the time and providing us with your feedback. I am happy about your kind words regarding our hotel location and our sevices,I am looking forward to welcoming you back soon at Swiss-Belcourt Bogor.Best regards, DickyGeneral Manager
Novi
Superior Room 2 Single bed
Stayed in Mar 2023
Family
4 review
5.0/5
Outstanding
Posted on May 6, 2023
The place is so cozy and nice,, in the middle of town,, so cool
Response from Property: Dear Novi, Thank you for taking the time to provide a good review for your stay at Swiss-Belcourt Bogor. We are happy with your kind words about our facilities and services. We will look forward to welcoming you back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager
setian
Superior Double Room
Stayed in May 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Good n Good
Response from Property: Terimakasih telah meluangkan waktu untuk memberikan ulasan yang bagus ketika Anda menginap di Swiss-Belcourt Bogor. Kami akan menantikan kedatangan anda kembali di Swiss-Belcourt Bogor. Hormat Kami, Dicky General Manager
Guest User
Superior Twin Room With Pool View
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2023
Oke abizzz
Response from Property: Terimakasih telah meluangkan waktu untuk memberikan ulasan yang bagus ketika Anda menginap di Swiss-Belcourt Bogor. Kami akan menantikan kedatangan anda kembali di Swiss-Belcourt Bogor. Hormat Kami, Dicky General Manager
maulanailham
Superior Room 2 Single bed
Stayed in Mar 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Jun 8, 2024
Room nice and located near toll
Response from Property: Dear Maulana Ilham,Thank you for letting us know about your stay at Swiss Belcourt Bogor, and I am very pleased to have received your exceptional rating on your recent visit with us. My team and I look forward to welcoming you back in the future.Best Regards,Romdon Zulkarnaen; Executive Assistant Manager
Anonymous User
Family Suite
Stayed in May 2023
Business travelers
147 review
5.0/5
Outstanding
Posted on Jul 1, 2023
It was my first time stay at this hotel and for me it was a good experience. Room is quite good and clean indeed. A great place to stay..
Response from Property: Thank you so much for taking the time and providing us with your feedback. We are looking forward to your next stay and send you best regards from Swiss-Belcourt Bogor.Best Regards,DickyGeneral Manager
Anonymous User
Superior Double Room with Pool View
Stayed in Apr 2023
Business travelers
20 review
3.7/5
Posted on Jun 11, 2023
The facilities are quite good, cleanliness needs to be improved, the location is a bit far from downtown Bogor
Response from Property: Thank you for taking the time to provide a good review for your stay at Swiss-Belcourt Bogor. We will look forward to welcoming you back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager
Ahmad Heri Firdaus
Superior Double Room
Stayed in Mar 2023
Business travelers
5 review
3.0/5
Posted on Apr 28, 2023
Jam cek in tapi petugasnya resepsionisnya hanya 1 yg ready, jd proses cek in sgt lama
Response from Property: Dear Mr. Ahmad Heri Firdaus, Thank you very much for taking the time to provide a review when Mr. Ahmad Heri Firdaus stayed at Swiss-Belcourt Bogor. The whole team is very sorry that we could not live up to Mr Ahmad's expectations in several areas. It has always been our goal to arrange the best for every guest who stays with us. We are looking forward to welcoming Mr. Ahmad Heri Firdaus back to Swiss-Belcourt Bogor. Best regards, Dicky General Manager