Hongu-cho Kawayu 13, Tanabe City, Wakayama Prefecture, 647-1717, JapanView Hotel Details
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Sansuikan Kawayu Midoriya Guest Reviews
4.6/5
Great
146 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(146)
Positive reviews(143)
Reviews with photos/video(59)
Awesome stay(43)
Relaxing hot springs(42)
Loved the view(17)
Offers pick-up/drop-offs(14)
Tasty dinner(14)
Classy environment(11)
Friendly front desk staff(10)
Delicious buffet(9)
Negative reviews(3)
Guest User
Twin Room
Stayed in Nov 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Feb 15, 2025
I will come back to finish my trip
Response from Property: Dear Valued Guest,Thank you for your positive feedback! We are delighted to hear that you plan to return and finish your trip with us. We look forward to welcoming you back to Kawayu Onsen Sansuikan Kawayu Midoriya.Best regards,Kawayu Onsen Sansuikan Kawayu Midoriya
Trissy
Twin Room
Stayed in Jan 2025
Travel with friends
10 review
4.7/5
Amazing
Posted on Feb 20, 2025
Since mu friend and I did a hiking trip, we walked to this accommodation. I think it would be better to drive or taking bus to there instead of walking. I really appreciate the outdoor onsen. The hotel is very close to the bus stop that taking us to our next hiking point, just a few minutes walk. There are some attractions nearby, like the big figure hanging on the bridge. Unfortunately we didn’t have time to visit them. If you’re staying here, you should arrive earlier and take a look at the surroundings. The front desk staff can speak Mandarin. So if you are a Chinese, you will find it easier to communicate. The hotel is very clean, because you need to change shoes everywhere. 
Response from Property: Dear Trissy,Thank you for your kind words regarding your stay at Kawayu Onsen Sansuikan Kawayu Midoriya. We are delighted to hear that you enjoyed our outdoor onsen and found our location convenient for your hiking adventures. Your feedback about the accessibility of our property is appreciated, and we understand how important it is for our guests to have easy transportation options.We also appreciate your compliments about our cleanliness and the helpfulness of our front desk staff. Indeed, we aim to maintain a high standard of hygiene, which includes our shoe-changing policy, to ensure a comfortable environment for all guests. We hope that during your next visit, you will have the opportunity to explore the nearby attractions you mentioned.Thank you once again for sharing your experience. We look forward to welcoming you back in the future.Sincerely,Kawayu Onsen Sansuikan Kawayu Midoriya
Long dong silver
4 Beds with Bath
Stayed in Jul 2024
Family
44 review
5.0/5
Outstanding
Posted on Aug 6, 2024
this hotel is pretty good overall. No issues at all and would do it again
ShiTony
Japanese-Style Room
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Nov 10, 2024
A little bit disappointed on dinner and breakfast, it wasn’t traditional Japanese hot spring dinner/breakfast setup.
Response from Property: Dear ShiTony, thank you for your feedback. We apologize for not meeting your expectations regarding the traditional Japanese hot spring dinner and breakfast. Your comments will be shared with our team for improvements. We hope to welcome you back for an enhanced experience. Best regards, Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room
Stayed in Jun 2024
Couples
4 review
4.2/5
Very Good
Posted on Jul 29, 2024
The hotel was good overall, and the staff were the highlight in general. We only encountered one issue which was when we called reception in the early evening and the guy on the phone panicked due to a lack of English and hung up. The staff we met on reception in the day were fantastic.
Additionally, the outdoor mixed Onsen is a nice feature, as it allowed for my wife and I to relax by the river together rather than being separated.
Guest User
Japanese-Style Room 8 Tatami Mats
Stayed in Feb 2025
Solo travelers
13 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The room is very nice, a Japanese-style room with 8 tatami mats, very spacious, the hot spring is a bit small, there were not many people during my stay so it was not too cramped, the experience was good. The meal was average, but you can definitely eat enough. There were a lot of people on the last morning, and it was a bit noisy... The service was very good, the shuttle was convenient, and the location was pretty good, but there were not many buses stopping at Kawayu every day. If you are nearby, you can ask the hotel if there is a shuttle bus. If you want to take the bus far away, you have to plan your time~
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6/18
Response from Property: 尊敬的客人,感謝您對我們酒店的正面評價。我們很高興您喜歡房間和服務,並感謝您對餐飲和接駁服務的反饋。我們會持續努力提升客人的整體體驗。祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Twin Room
Stayed in Jan 2025
Couples
8 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Stayed for 2 nights, exceeded expectations~
√ The room is large, comfortable, clean, and well-equipped...
√ The hot spring is great, with a regular pool and a small high-temperature pool indoors, suitable for soaking legs. The outdoor wild pool is also great, with bright stars at night and water birds dancing beside the river during the day...
√ One night and two meals, breakfast and dinner are both buffets, with a very rich variety, fresh and delicious ingredients, and enthusiastic and proactive service staff, especially Ms. Saito, who is very professional, enthusiastic and happy, special thanks~
√ The hotel management is very good, the front desk reception is enthusiastic and professional, especially Ms. Win's full service is very good, special thanks~
In short, this is a high-quality hotel with attentive management and attentive service, recommended to stay~
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6/13
Response from Property: 尊敬的客人,感謝您對我們的住宿體驗給予如此高度的評價。我們很高興您對房間、溫泉、餐飲及服務感到滿意,特別提到齋藤女士和win小姐的優秀服務,這讓我們感到非常欣慰。期待再次歡迎您的光臨!祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room (10 Tatami) -Non-Smoking
Stayed in Jan 2025
Travel with friends
1 review
4.5/5
Great
Posted on Feb 17, 2025
We booked a Japanese-style room. Although the room was a bit old, it was very clean. The hotel's hot springs were also very good, the service was very friendly, and the Chinese service was well received!
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Response from Property: 尊敬的客人,感謝您對我們和式房間及溫泉的好評。我們很高興您對服務的滿意,並期待再次為您提供優質的住宿體驗。祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Twin Room
Stayed in Jan 2025
Solo travelers
11 review
5.0/5
Outstanding
Posted on Feb 5, 2025
I took a video, it was so exaggerated! When I was soaking in the wild hot spring, there was no one around, and when the steam was thick, I looked back and saw n big eyes looking at me, my heart was about to jump out, and then they didn't turn their butts, and the snow-white balls jumped away.
Deer call in the middle of the night.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您分享您的美好體驗!我們很高興您在泡湯時能夠享受到如此獨特的自然景觀,並與美麗的野生動物相遇。期待您再次光臨。祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room (10 Tatami) -Non-Smoking
Stayed in Jan 2025
Family
6 review
4.2/5
Very Good
Posted on Feb 2, 2025
I visited the hotel after visiting the main shrine. Dinner was a buffet style, so it was a little unsettling, but the hotpot buffet was fun. The open-air bath by the river was simply built, and you could feel the nature. I was given a spacious corner room, so I was able to stay comfortably.
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Response from Property: ご利用いただき、誠にありがとうございます。ビュッフェ形式についてのご意見、また、鍋バイキングや露天風呂をお楽しみいただけたことを嬉しく思います。快適にお過ごしいただけたようで何よりです。今後ともよろしくお願いいたします。川湯温泉山水館 川湯緑屋
hkckc
Twin Room
Stayed in Nov 2024
Couples
7 review
3.7/5
Posted on Jan 13, 2025
The open-air mixed bathing bath is good, and yukatas are provided for men and women to go out in! The dinner is semi-buffet style, and the beef is very good (you can add it in the buffet)! There is a female customer service who can speak English (but the service is average). If you have large items, please note that you have to move up and down several flights of stairs before there is an elevator😮💨
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6/10
Response from Property: 親愛的hkckc,感謝您分享您的經驗。我們很高興您喜歡露天混浴風呂及晚餐選擇。不過,對於服務質量及電梯的可及性,我們會持續努力改善,希望未來能提供更好的住宿體驗。祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room 8 Tatami Mats
Stayed in Dec 2024
Couples
23 review
5.0/5
Outstanding
Posted on Jan 5, 2025
If you come to Kumano Kodo, you can't miss Kawayu Onsen! The hotel room is very large. Although the facilities are relatively old, it is clean and tidy. Dinner is a buffet. You can choose three times: 6:00, 6:30 and 7:30. The waiter will come to make the bed during dinner. Dinner has to be said to be beyond expectations. I tasted barbecue, oden, sukiyaki, and kamameshi at one time, and the quality of wagyu barbecue is very good, not inferior to the barbecue restaurants outside! The oden soup is also very delicious. After dinner, you can go to the hot spring. The indoor hot spring pool is separated by men and women, and you need to soak naked. The open-air public bath is mixed for men and women, but the hotel will provide special open-air bath yukatas, so you don't need to bring a swimsuit. The room has a river view. The breakfast on the second day is relatively average. After breakfast, take the hotel shuttle bus to the Prince of the Heart Gate. You need to make an appointment at the front desk the night before. There are three time periods of 8, 9, and 10 to choose from, so you don't have to catch the bus.
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Response from Property: 親愛的客人,感謝您對我們酒店的讚賞。我們很高興您享受到美味的晚餐及舒適的住宿體驗。我們會努力持續改善設施及服務,期待您的再次光臨。祝好,川湯温泉山水館
Anonymous User
Twin Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 11, 2025
1. The room is clean, the air conditioning is strong and warm, it is a good choice in this area
2. The breakfast is great with dozens of dishes to choose from
3. The specialty is the hot spring. For the first time in my life, I experienced the open-air hot spring with mountain views and riverside stars. It was so cool
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店的正面評價。我們很高興您享受了房間的舒適、豐富的早餐以及我們獨特的露天溫泉體驗。期待您的再次光臨!此致,Kawayu Onsen Sansuikan Kawayu Midoriya
Shaoxiaofei
Japanese-Style Room
Stayed in Dec 2024
Couples
13 review
4.7/5
Amazing
Posted on Feb 6, 2025
I came here on foot for the Nakabe Road to the Prince's Gate. I got off the JR Kii Tanabe bus and changed to the bus to the hotel. I have to pay attention to the time of getting off the bus. The journey takes more than an hour. There will be no bus if you are late.
In addition, the hotel has a car that can take you to the Prince's Gate on the Nakabe Road on the Kumano Kodo for free. You can make a reservation at the front desk one night in advance.
This time I booked a tatami room with one morning and one night. At dinner time, a waiter will come to help lay the tatami. Dinner is a buffet. I recommend beef and stream fish. The quality of beef is very good. The stream fish can be heated in the pot by yourself, and the taste is better.
The outdoor hot spring is just downstairs by the river. There are two pools and mixed pools. There are also separate pools for men and women indoors. If you want to go out to soak in the outdoor mixed pool, you can wear the yukata prepared in your bathroom. There is also an open-air free pool not far from the hotel. You can also ask the front desk to borrow a shovel to dig hot springs by the river. The experience is great! After the hot spring, there are also a lot of local oranges (it seems to be the origin of oranges, very sweet).
The guests are not only Chinese, but also Japanese who come here for vacation. The overall feeling is very good.
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6/8
Response from Property: 尊敬的Shaoxiaofei,非常感謝您對我們酒店的詳細評價與推薦。我們很高興您享受了温泉以及美味的自助餐。關於接送服務和交通訊息的建議,我們會繼續提醒其他客人注意。期待您的再次光臨。此致敬禮,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room 8 Tatami Mats
Stayed in Nov 2024
Couples
52 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very good hotel! I highly recommend this hotel for transit on the Kumano Kodo Trail. The outdoor bath is available at any time, and it is basically reserved for the morning and evening. Dinner is semi-buffet with a fixed small hot pot and sashimi. The rest is buffet like breakfast and very rich. The service is very good. We went down the mountain too late and missed the bus. We called the hotel and immediately sent a car to pick us up. Good review.
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6/13
Response from Property: 尊敬的客人,非常感謝您對我們酒店的高度評價!我們很高興您在熊野古道的住宿體驗令人滿意,並且欣賞我們的戶外風呂和餐飲服務。我們期待您的再次光臨,並祝您一切順利。再見,Kawayu Onsen Sansuikan Kawayu Midoriya