CCHULHAN1. The lobby service was terrible.
On the day of check-out, the check-out time was listed as 12:00, so I showered, packed my bags, and had some time to spare. I left the room around 11:10 to take some photos. Returning to the room around 11:30, I was shocked to find that my key card wasn't working and the door wouldn't open. I had my phone charging, my suitcase, and my passport in the room, and the key card wouldn't open the door...
I rushed to the lobby and asked the staff, and they told me that they'd locked the key card before check-out time to prevent late check-outs.
So I complained, saying that it was against the rules to lock the key card while the check-out time was listed as 12:00 and it was still normal usage time. Sweat was dripping down my body, my sunscreen was dripping, and my clothes were soaking wet. I almost swore, but I continued to complain, asking if they were being too harsh. The staff member sincerely apologized.
And after they fixed the card key, I went to my room, grabbed my luggage, and checked out. It was check-out time, so I didn't have time to shower again. ㅜㅜ
On my last day at pic, I had to spend the afternoon (shopping, etc.) and my flight (3:00 AM the next day) in sweaty clothes and a stuffy body. It was an absurd and worst travel experience.
I've lost all desire to come back.
I hope that after my review today, the pic staff will improve their problems so that no one else will be a victim.
2. It's a great place for kids to play. There are mini-games every hour, so you can have a fulfilling day. Parents have to be busy (making reservations, waiting in line for minigames, etc.) to keep kids happy~~~~
3. Breakfast: Skylight, honestly, 4-5 out of 10. Lunch: Hamburger, 4-5. Lunch: Bistro, 7-9 depending on menu selection. Lunch: Hokkaido: The soup is okay, but the noodles are terrible, 5-6. Hanogi has been closed since September. Dinner: Bistro, 7-9 depending on menu selection. Dinner: Skylight, 7-9.
4. Most of the staff, except for the staff in charge of the room card locks in the lobby, were friendly. They greeted me first and were very helpful.
Have a nice day.
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