Taiyuan Wanbailin District Hotels

First of all, I would like to thank every staff member of Lihua Hotel. It is your meticulous service and gentle smiles that made us have a happy and pleasant stay experience! It is the patience, care and responsibility of every Lihua staff member that made us feel the warmth of home! In addition, I intuitively felt that every little detail in Lihua highlights Lihua's humanistic feelings and high-quality service management team. 1. Convenient check-in, smiling service throughout the whole process, gentle voice, patient answers, free room upgrade, considerate preparation of children's toiletries, and advance input of license plate number for easy access; 2. There are special staff to lead us to the floor room, and remind us of some surrounding tourist attractions and breakfast floors while walking, and the snacks can be ordered by the mini program. A very detailed point is that I was alone with two children, so a gentle female staff member led us upstairs. There was no embarrassment or discomfort, but it was very considerate and reassuring; 3. After entering the room, the staff quickly delivered welcome fruits, Tremella and Snow Pear Soup, and two sets of children's toiletries. In addition, the customer service lady also specially applied for a lot of snacks for the children and sent them up (One of them was a sister named Ma Chaoqun, and I didn't remember the name of the other one clearly). The children were very happy and said that I must give the hotel a big thumbs up! 4. The hotel is surrounded by beautiful environment, quiet and safe. You can see Yuanbao Lake in the community outside the window, and feel the breath of early spring. There is no noise at night and you can sleep all night. 5. The hotel room card pattern is Jinhou Bird Zun, which is the treasure of our provincial museum. It can let more people understand Shanxi and love this land with a long history and passion. 6. I accidentally discovered that there is an employee smoking area outside the hotel. The hotel mission is written on the bulletin board: ”Dedicated to the happiness of all employees”. I guess the staff at Lihua are very happy, otherwise how can they pass on such a happy and bright smile to every guest? 7. The staff of the fitness department and the restaurant are also very attentive. The caring greetings always make people feel warm. The shower will be adjusted to the appropriate water temperature in advance; the children are prepared with swimming armbands and swimming caps; the restaurant food is fresh and unique, and the service staff is meticulous and thoughtful... Every little detail has witnessed the silent efforts and hardworking and meaningless fighting spirit of the people of Lihua. Of course, I am also fortunate to be one of the witnesses! ”Lihua, there is always unexpected warmth!” Finally, May Lihua Hotel be like a warm harbor, allowing every traveler to find the feeling of home and enjoy the joy of every stay; May Lihua Hotel's business prosper, and its service quality be improved to a higher level, and become a preferred place for travelers to spread by word of mouth; May every corner of Lihua Hotel be filled with happiness and tranquility, bringing guests an unforgettable accommodation experience, becoming a benchmark hotel in Shanxi, welcoming guests from all directions, and allowing more people to understand and love Shanxi!

The room hardware can reach five stars. The facilities in the room and lobby are very new and the design is modern and simple. The sanitation is very good, and the cleaning on the day of check-in and in between is very good. The breakfast is not five-star and lacks richness, especially for children, there is not enough to eat. The buffet restaurant is not open before the 15th day of the first ***** month, and there are no good restaurants around the hotel, so the dining aspect is a bit lacking. However, the dishes served in the Chinese restaurant are up to the standards of a luxury hotel and taste very good. The room TV cannot be connected to the screen. The water temperature and pressure in the bathroom are very stable, which is great for a hotel located on a 15-story building. The toilet room is completely independent and not separated by glass. There is a sink outside the shower room and also in the toilet room, making it very convenient for families to stay in.

It was really a stay experience that exceeded expectations. The little girl at the front desk was simply too good at serving, the people were gentle and enthusiastic, and they were especially discerning. I remember Liu Fan correctly, the name is good, and I will really decide to stay one more night because of the good feeling and good service.

The hotel shower gel is very easy to use, the shower shower is very large, the disposable supplies provided in the hotel room are good, the room air is fresh, the bathroom has no smell, the hotel lobby is very large, the front desk service is very warm and considerate, the room sound insulation is very good, the breakfast is very special, The breakfast room staff is very enthusiastic. I have lived so many times in Atour. The hygiene of this Atour is the best. The hygiene is very clean, especially in terms of details.

The hotel is located in a living area on the edge of Changfeng Street. It is easy to find according to the guidance given by the front desk lady. Breakfast buffet, porridge, milk, eggs and vegetables, cost-effective. The front desk upgraded the room type for free, with coffee, honey, and fruit, super intimate. Next time, it is still my choice!

Overall, some details need to be improved. Every day, the breakfast coupons must be received at the front desk on the same day, and the meal coupons must be received downstairs. The elderly in their 80s first went to the restaurant and said that they would not be allowed to stand at the door. They can understand the hotel regulations. Then there are many weddings in the hotel, and the chaos can be understood. But the corridors of smoking outside the station are full of smoke, there is no restraint, and the guests who stay in the hotel drive. Every time they go out, they do not have to go to the front desk to record the car number every day. This way, the customer is troublesome and the front desk increases the workload.

Awesome and very satisfied stay experience, the environment is very good, the front desk service is good, the check-in is fast, the room facilities are complete, the bed is very comfortable, the room is intelligently controlled, very good! Very good hotel, two bottles of mineral water were also sent at check-in, the room was large, the lighting was good, the service was very good, the breakfast was great, there was free parking, the travel was very convenient, the hotel service was warm, clean and tidy, the room was stylish and spacious, the hotel was in a good location. The room cleaning staff is also very kind, the staff is very welcoming, the room price is very affordable, cost-effective! What I got was not only a comfortable and pleasant stay, but also a super cost-effective. This is my evaluation of this hotel, awesome!

Super satisfied, elegant environment, convenient transportation, my boyfriend and I like it very much, the price was very favorable, and we also enthusiastically introduced Taiyuan's major attractions, food, comfortable beds, and come next time!

facility Facilities: There is something wrong with the design of the bed frame. The bed frame is a bit too big, the mattress is small, and the calf is black and blue after being touched many times. Hygiene: very clean Environment: It’s super quiet around here at night. It’s super cool at night in this ditch on a summer day. The cover is thick and the quilt is wet. Service: Very satisfied

The front desk lady was super caring. When I left, I took two bottles of warm mineral water. The service was really good. The room was very clean. There was a laundry room on the first floor. It was super convenient. The bowl of noodles for breakfast was also delicious. Very happy stay experience