Hotels near The Grand Hotel Taipei West Secret Passage, Taipei

The water pressure was good. The location is very near to MRT station. A 3 minutes walk. Quite a number of 7-11/Family Mart nearby. We stayed in a room with windows, hence it was spacious. With 3 medium luggages opened up, it has no issue. But some parts of the walls didn't touch up. The toilet was clean. There's a big table with an office chair, unfortunately the chair is quite run down and I have to sit the chair with a towel on it. Everything was actually fine. Unfortunately, there's bed bugs. Our legs are super itchy until when we are back to our own country. I even cover the bed with disposable bedsheets. In the end, it didn't solve the bed bugs issue either. Hope the hotel can take note of this. I don't mind staying here again.

It was a great experience. Front desk can speak English well and the service is good. The food is fresh and perfectly delicious. A little bit disappointed for a sauna staff. She guide us about the rules politely, but I don’t think she guide the local properly. Cause there’s some locals don’t even take a shower first before get into the hot pool. Even worse using smartphone in dress up room. So disgusting and so not comfortable. When I told the staff, she came in and just laughed with that locals. Maybe that locals are member club, idk. Cause they looked so close. One of the reasons I choose this hotel cause they have sauna. But I really really disappointed about that service. It was just one person staff responsibility but it makes a very bad experience for us. Hope they will provide this facility with some easily understandable sign/rules in the room. And treat non ********* and ********* customers with the same service.

We had a pleasant stay with Hotel Papa Whale, the building is not as new as the photos, but it's clean inside. The room was also clean and the staff were nice. They always restock what you use with the toiletries. I just wish they would change their food a little at the buffet. It was delicious but a bit tiring if you eat the same everyday. Overall, we had a good time. The location was also convenient. Close to everything. :)

Nice artistic hotel in a very convenient location close to the metro and bus station of Taipei Arena. The only issue is that the rooms are not very well sound-proof isolated because you can hear the sound of the water pipes from the nearby rooms.

The room was too small. I couldnt fit anywhere my luggage but the bed was very comfortable and we loved the toilet and restroom. Good lighting and its very near Ximen train station which was very convenient. Service was not at all the best, but it’s safe. There’s a security guard stationed by the entrance. ☺️

There are two buildings and the one on Google is the one for more than one person's rooms. I wish it was an information I got before arriving so I didn't have to walk around, even though both are really close by. The other building only has a Chinese name on Google map - 西門星辰精典大飯店. Apart from that, my stay was very good! Room is nice, I didn't use the TV so I don't know about its quality. Aircon works wonder and the shower's pressure is top tier ! 🤣 We also got free hot drinks and I do love my hot chocolate from time to time. 😌 Window is useless though, it feels like you don't have one. Location is perfect. Not too far from the subway and some bus stops.

The location is very convenient, you can actually get there in 15 seconds from MRT Ximen Exit 2. There are 7-11 and breakfast spots downstairs, especially breakfast restaurant No. 2 is really delicious. After staying for four nights, the air conditioner in the second room failed. The staff quickly arranged for us to stay in the second room. It is recommended for a family of four. The two double beds are very comfortable.

This is the new brand of Hyatt Hotel group in Taipei. First imoression: similar to Moxy, Citizen M focuses on social and fun with a touch of old fashion-CD Player and old music (nice & used to be popular). Room: good size with a cute wooden box CD player. The room has 2 bottles of 'sustainable glass bottle water', 1 energy powder, capsule coffee, and 2 tea bags. Toiletries were normal standard, and the cute part is eye mask, pillow mist, wooden massage board, ear plugs & and mask. F&B: they have one bar, which was a well-known bar from Taichung. I had a cocktail with a blend of tea. Way too sweet... It's not my ideal.. 5:30-6:30 pm Cocktail time offered free red and white wine, beer, and other soft drinks. I think the brand of white wine and red wine are pretty bad. I only used them for cooking, not drinkable... I honestly think if you gonna offer at least not a common brand of cooking wine that downgrade their chic standard. Breakfast was offered by ground floor restaurant, American style. I didn't choose it due to lack of time. The location is great, about 5 minutes from METRO station. There are only 4 stops from Taipei station. For this price, I think it's higher than other hotels. I would think 2 main reasons: 1st, it's a new one, 2nd good location and brand. But may not be value for money type of Hotel. One funny thing: after comparing with hyatt member price, OTA is cheaper, which is very common. But, I consumed beverages I could not accumulate my spending in my membership points, which I don't see the point.

All expects of the hotel are done pretty well except for the service. It is located in the heart of Taipei City which makes going anywhere convenient, range between 15 mins - 30mins by cab. The breakfast are well cooked, just don't expect much variations. The service is really bad among the male employees. They shows an inpatient face & tone when I ask them for wifi password after check-in. And when there's problem in the my room, they expect me to fix it myself instead of sending a technician up. When I ask one of the old man, he quickly say 'No No', and leave. This is very bad. I will not be glad to return.

I chose this hotel with a reasonable price and the swimming pool. The staffs were very kind and helpful. There’s one nearby night market and the famous Longshan temple with 5minute walking distance. The overall area doesn’t seem so nice but close to the central areas and taking uber was very convenient. A decent size swimming pool was quite nice. There’s a water fountain but no bottled water provided. The convenient store is right next to the hotel though.