Hotels in Taipei National Palace Museum, Taipei

We stayed for 5 nights, a quiet hotel as what other comments mentioned, a nice hotel without many people, as it only got around 40 guest rooms. It has no nearby shops, other than an Italian restaurant (boulevard Café – quite a good restaurant) and a convenient store. We travelled all by taxi, around US12 each trip to and from city centre. To airport, dependent on which route the driver chose, we paid US48 to hotel, and US35. It was not too difficult to wait for taxi, the most was around 10 min. Wifi is fast but stopped for 10-15 min in 2-3 nights during our stay. Our room is not as big as 33 sq m as stated in the website, I think this is around 23 sq m, with 2 beds, a bath room and wardrobe, and a table, a table for the fridge and a cabinet. So there is no sofa in the room, one of us had to sit on the bed. The bath room is spacious with a bath tub. The design is a bit interesting, water easily splashed out making the whole floor wet even they got curtain. Breakfast was delicious and one has to order from the set menu, with quite a no of choices, Chinese and western style. The environment of the restaurant is good, the window is from floor to ceiling on one side of the restaurant, overlooking the road with green mountains in the far end, trees and moving cars outside of the restaurant. Staff was sufficient to take care of my request. There are also free self-serviced laundry, daily supply of fruits and 2 can of cold drinks / 2 bottled water. One can do hiking to nearby parks, but we failed to walk there, and ended up stopped in a restaurant that served chi food but with ponds that allow you to fish the Thai shrimps and baked / consume on the spot. This is a nice hotel and it gives you a different feeling that commercial hotel cannot provide to you.

First of all, the location of the hotel is hard to find. It is in a residential area and there is no sign outside. You need to ask at the front desk of Fengju Hotel. There will be staff to pick you up. The hotel is on the 7th floor of a business building. The room is big and clean. It is quiet at night. The wifi is powerful and the facilities are complete. Breakfast is at the restaurant of Fengju Hotel. The buffet is not bad. The location of the hotel is really good, 5 minutes walk from Zhongxiao Fuxing MRT station, so it is convenient to go everywhere. 3 subway stops or half an hour's walk to 101 Building, 1 station to Taipei Main Station, 2 stations to Ximending MRT, 3 stations to Songshan Airport MRT or 120 Taiwan dollars by taxi. It is also 2 stops away from the duty-free shop, and next to the hotel are Pacific Sogo and Sogo Sogo. The room fee is only 350. The price/performance ratio is too high. It is very convenient to go shopping and eat. I will stay here next time.

The location of the hotel is very convenient. One particular situation I would like to thank and point out is upon my arrival to the hotel. I was given a room which had a funny sound that occur periodically. I called the lady who assisted me in the check-in process and pointed out this problem. Without much hesitation, I was given another room of the same grade immediately.

What stood out most during my stay was the exceptional service from Anne at the front desk. She was warm, professional, and went out of her way to ensure I had everything I needed. Her welcoming attitude really made a difference and added a personal touch to the experience. The room itself was well-designed, with a comfortable bed and a stylish vinyl record wall. I enjoyed the Free Happy Hour from 5:30-6:30 PM, and the LayLow bar on-site had a great atmosphere. The parking fee of $300/day was a bit steep, and the area around the hotel doesn’t offer much in terms of views. However, thanks to the great service and overall comfort, I left feeling satisfied with my stay.

It’s more like a hostel than a hotel. It is inside a commercial building, occupied an entire floor. The cleanness of the beddings can be improved. But considering the price of a room during the travel peak season, good deal.

- location was good, but if you want reach the hotel via the nearest MRT exit (exit 11), you'll need to climb some long stairs - food was average and simple (don't have high expectations) - Room was avarage if you are not fussy. Aircon is centralized, so it's always at pretty warm in the room. Vent was dusty. The bathtub was leaking so the bathroom floor was always wet after a shower. - Internet & wifi was bad, we feedback to the hotel staff but was not helpful at all. They just asked us to connect to other wifi, which also had bad connections - Hotel staff was not friendly

What sets this hotel apart: If you are looking to stay in a quiet neighborhood (instead of a hotel along a busy/noisy street) with a good value/price, great service, and convenient location in Taipei, this hotel is a strong contender. This combination is what sets it apart from other hotels. Hotels nearby are either priced higher or along the main streets. Positives: - The team's service and attitude are consistently professional and courteous throughout my entire stay. Everyone was professional. No one came across rude, impatient, or defensive. They thanked me for choosing them and also took responsibility/ownership on things they did not do right the first time. - They took notes on things you said and requested with immediate response or within 24 hours if needed more time. - They practiced active listening, asked clarification questions to ensure what I needed/requested. - Excellent breakfast, full of variety. They kept standard items standard by providing them daily but also added some variety by changing 3-5 dishes. All foods are fresh and prepared on site. - Housekeeping service had great attitude and was efficient in cleaning throughout the entire stay. - They have an elevator. Most hotels in Taiwan have elevators. - They are happy to help moving your luggage upon request. - Excellent hot shower temperature and pressure - Amenities provided in the room is abundant with good quality - They are trustworthy in honoring pre-agreed upon check-in requirements. Before booking this hotel, I asked about the check-in requirements and what I felt comfortable providing and what not. They agreed and executed accordingly. I appreciate how their words and actions are consistent, which is very different from some hotels (Best Western always acted inconsistently, Marriott, Hilton, and IHG hotels are spotty, some are good, and some are bad) in the US and Canada where they said/agreed one things and acted differently when I arrived at the front desk for check-in. Hotel services in Taiwan are generally much better in terms of service attitude and honoring their words. - Effective expectation management and communication - When raising issues, they took it with positive attitude: they always first owned it by providing a sincere apology, tried to solve it immediately. If they couldn't solve it right away, they asked for more time and provided a timeframe on when it would be solved. Throughout my stay, 50% of issues were solved immediately, and 50% were solved within 12 to 24 hours. No issues remained unresolved. - Common areas are always very clean and organized. Negatives: - Not always have people at the front desk to help open the heavy doors. Better to change it to auto-sliding doors. - The elevator carpet is gross and dirty: time to change it. There was a hair hidden underneath the hand towel on first day - raised the issue and they fixed it the next morning. Should not have missed at first place. - There was a dirty blue cup with watermarks all

Overall, room is clean, service is good, location is strategic with direct access to public transport. Service can be improved where they initially assigned a standard room size equipped with superior double bed to us who reserved a superior double room. Unfortunately we have to stay a night in the assigned room before shifting to the intended room. Photos below are the initially assigned room where it is different from the pictures shown on Trip.com for superior double room. Overall, it is still a good hotel.

We check in super late like 3am..I inform the hotel before hand you can email them or call via trip.com they will give you online check in with qr code…its is easy to check in..the building in open 24hrs..then 7th floor we just scan the qr code and the key card in a small locker will open and you will get your key card just like that were able to check in without any issue just make sure you have a internet on that day so you can register and get the qr code on the hotel..but overall it was a good hotel very straight forward it is clean the room is so big water in our room has a heater..it has a hair blower and towels.. We enjoy staying here will definitely be staying here again🥰😍 check out is a breeze to theres no staff when we left we just drop the key card on the counter and good to go😍 Sorry for the pics we are in a hurry catching our flight😅😂(twin beds)

1. Very modern, overall minimalist cream style, suitable for romantic details! 2. Very suitable for E people, I people are also very friendly (the front desk is not big) 3. In addition to being suitable for taking pictures, it is really suitable for a good sleep (various perfumes and fragrances, various pillows buried in the bed) 4. Breakfast is the most dramatic experience. People from different countries and cultures get together and experience a social phobia mode😆 5. The front desk is responsive. The brother who handles check-out is tall and mighty and very Korean. There is a small broken door at the entrance of the hotel. He politely helped me take my luggage. Thank him for helping me get a taxi on the road to the airport when it suddenly rained. It's very considerate! 6. There was a small problem in the bathroom. After communication, the service staff quickly handled it very efficiently~ The room is very tidy! I like the all-white design! Go!