G11 NingTsui Hotel

Convenient Location but Service Needs Improvement. We stayed at this hotel recently and while there were some positive aspects, a few issues affected our overall experience. Upon arrival, we had to wait for quite some time in the lobby as there was no staff at the reception desk. This lack of immediate assistance was disappointing and gave a poor first impression. When we entered the room, we found that no slippers were provided, so we had to call the staff to request them. Additionally, the shower was not working properly. As we were already tired and sleepy after waiting, we decided not to report it further and simply rested for the night. On a positive note, the room was clean and well-maintained, and the location of the hotel is very accessible. Close to transportation, shops, and restaurants. With improvements in front desk service and room facilities, this hotel could offer a much better guest experience.

Not too clean