Business Hotel Homare

非常に質の悪い施設でした。 チェックイン時間が朝6時までと記載があったので23時過ぎに到着しました。 ドアを開けていただきましたが、こちらの事情を聞く前から高圧的な態度で、 説明してからも、予約サイトに記載があろうが常識的に考えたら分かるでしょ、というスタンスで 私に常識が無いというようなことを言われました。 提携先(予約サイト)とのコミュニケーション不足、記載内容の確認不足はホテル側の責任であるはずなのに 自分には一切非が無いと本気で思っているようでした。 よくわからないから担当者に丸投げしている、という感じでしょうか。無責任という他ありません。 その後のホテル利用のルール説明も、最初から私がルールを破る前提のような話し方をされて不快でした。 Tripp.comで予約したと伝えると、苦情を入れるからあなたからも報告してくださいね？と、それが私の責任であるかのように言われ、 わざわざ時間を割くのも嫌でしたが、少なくとも記載内容の修正はしていただきたく、ご報告させていただきます。 過去のレビューも拝見し、改善されていないようなのでこの口コミに意味があるかは分かりませんが チェックアウト時にフロントに立っておられた女性は感じのいい方だったので、 おそらくオーナーさんだけの問題かと思いますので、いつか自らの間違いに気づいて改善していただけるように願っています。

This is the hotel business... I was planning to stay for 2 nights with the introduction of the welfare association. The accommodation fee has already been paid by the welfare association. This hotel has adopted arbitrary rules by a person who seems to be the owner, and has its own rules that are not found in general business hotels that I know of. 1. Check-in is from 16:00 to 23:00. Regarding 1., what is a business hotel that does not consider work convenience? Regarding 2., if the accommodation fee is paid in advance, the right to occupy the room should be on the user's side during the period of use, but this does not apply here. There are good reviews on other sites, but the response was so bad that I thought it was posted by the hotel. Does it look like it's run by an old kid?

I had an unforgettable experience at this hotel. When I saw this hotel for the first time, I went to this hotel with expectations because the facilities seemed to be new and good. But those expectations were betrayed. The first thing that surprised me was that they couldn't keep my luggage. I was very surprised because I thought that I could keep my luggage normally. Next is customer service attitude. I had something to do, and it happened when I left the hotel and returned to work. I was suddenly stopped by an elderly man with gray hair who called me "You there." Naturally, I thought that this was what was being said to me, and when I turned around, he said, "that person," while pointing his finger. When I asked about the situation, the person said, "When you enter the hotel, you are asking for temperature measurement and disinfection, right?" It's certainly my fault that I forgot, but when I entered the room, he said it too quickly, so I couldn't ask him. If it's something important, I'd appreciate it if you could write it down on a piece of paper and give it to me. In addition, the gray-haired elderly person was not wearing a mask when the temperature was taken, and the customer was requested to measure the temperature and disinfect, and they did not wear a mask, which is the basics of infection control. To be honest, I wondered what you were saying. I saw the reviews and thought I was not the only one, so I posted it. Well, to be honest, I wrote a review before and said that it would be improved from the next time, but it hasn't been fixed at all, so I don't think it's coming no matter what I say, but 1 guest's opinion I would appreciate it if you could ask me.

Correspondence of the front desk of man was really the worst. I've read the reviews and they haven't improved. I was waiting for my turn and when I went to the reception desk, I was forced to rewrite my handwriting with a smile while laughing. I couldn't stand it because I wondered what the customer's time was all about. I'm very tired of the way you use words and attitudes, even though I have a certain amount of morals, and the guidance and behavior that I'm not asking you to let me stay at your house, and that I'm only thinking with my own standards. bottom. Amazed at his attitude, I went out on the table and tried to leave early, so I was told to talk slowly from the beginning again at my own pace and took time, saying, "Listen to what I say." I wouldn't let you stay if you didn't." I often stay at hotels for work, but this is the first time I have received such a worst response. I would appreciate it if you would do your best to support the newcomers! This is my first time making a post like this. Even after that, I was irritated while I was working, and I couldn't do anything. I wanted to use the hotel comfortably until I arrived, but I'm tired from work, and I'm even more angry and tired, and I want that person to refund the full amount. Lastly, I'd like to ask that old man what kind of person you are. ! Why don't you spend your money and stay at another hotel? ! Why don't you try training to think and talk about customers who pay more concisely? ! If there is no improvement, there will be no end to posts like this for the rest of my life, and I feel very sorry for the customers who will be involved in the future. And you will lose the most. It's a pity that the hotel room was very easy to use and clean.