W Sydney

完美的酒店，硬件特別好，位置也好

除了停車費太貴，別的都好

The front desk was not familiar with the check-in process. We waited for more than an hour. They promised that the room had been checked twice. As a result, when we opened the room, it was a mess. The pillows and sheets were on the floor... We went back to the first floor and upgraded us to a room type. They also asked us to change rooms the next day because we had two reservations. After checking in, we asked the housekeeping for two days of combs. The answer was always "yes", but they forgot about it. It was finally delivered on the third day. The room hygiene was worrying. The cleaning was not thorough. There were always red stains on the sheets and quilt covers. We stayed for five days. One day, they cleaned twice in a row. As a result, when we checked out, we found that there was a stain on the sheets under the pillow. There was another thing. One night when I came back from shopping, I opened the mineral water and found that the lid was open and it was half a bottle of water... I don’t know what happened... The breakfast room is too small and you need to queue up. The waiting time for the elevator is relatively long regardless of the time. The attitude and service of Tuan at the front desk of the hotel were quite good. For the rest, I can only say that’s really disappointing.

The two-bedroom apartment I booked was not too big with a sea view, but the location was great and it was very convenient to go anywhere. It's also very close to go shopping on foot. The hotel's swimming pool on the 29th floor is beautiful.

垃圾酒店，沒有半點服務，大半夜逼着交房租。