Labuan Hotels with Pools

The hotel is old, so be prepared for very dated rooms. It is clean to some extent. Staff are extremely friendly and very hospitable. As for the breakfast, options were limited and repetitive so if you’re not too particular about it, then you should be fine. The non-buffet dishes from the restaurant itself is actually pretty decent. You’d normally expect high crazy prices for just a plate of char kuey teow at other hotels but the prices for the dishes here were very reasonable. One other thing I noted when walking to my room was, what I initially assumed, the smell of sewage wafting in the air, but it’s actually the kelapa sawit planted around the hotel and they emit very foul stenches. Thankfully, the smell doesn't seep into the room. Now the bad part that sort of ruined my time at the resort. They don’t maintain the beach, like at all. It’s clear that they do not clean up the trash on the beach nor do they comb it. Be prepared to get attacked by sand flies everywhere you go. There are so many of them that they can even be found by the pool area and the restaurant. I would’ve loved to enjoy more time just lazing under the sun, you know, the main purpose of going on a beach holiday but I couldn’t because I was essentially the feeding source for an army of sand flies. The pool doesn’t have a lot of shaded areas too so just ensure that you are covered with SPF from head to toe if you are prone to burning. As stated, it was a decent stay. I just wished they’d maintain the beach because the water in Labuan is nice, calm and clear.

Overall, the service is good. It could be great if a simple smile is added to the front desk. Secondly, I understood the hotel policy for check out time is at 1200 hours. But, it would be much appreciated by guest if the hotel could allow/extend the check out time to 3pm, provided the room not fully booked especially during the mid week days where it's at low density booking and the guest taking flight at about 6pm. Simple curtesy will make a lot of difference.

Had request an OKU room, i think it is the only OKU room from the hotel, need to inform hotel earlier. It would be great if hotel can improve or increase more OKU room, had been there for few times and this is the only time i request the OKU room successfully. If the toilet for OKU, would be suggest to make it spacious because the carer (in my case, is 2 carers) need to move the OKU from point A to point B. However, hotel service and location is good and definitely will be there again.