Niseko Hotels with Pools

We went during winter as it is the best season to visit Niseko but what makes our trip exceptionally memorable is this hotel that we can call our 'home' during our 5-night stay in December 2023. The room is exceptionally comfortable and clean but what stands out is the superb hospitality and service from the hotel's team. From the moment we checked in, the Front Office team was very welcoming (shout out to Kiel, Ryoka and the whole team) including the amiable and helpful hotel manager, Ms. Yolande (who took her time to welcome us and have a brief chat). Yolande even made sure to greet the guests every morning as we all walked to the restaurant for breakfast. It is the little things like this that make the difference. And thank you for all the tips and advice which was very very helpful.. During our stay, we were very comfortable and enjoyed the whole winter at Niseko's experience, especially returning to our cosy hotel and room after a long day exploring the small town. Thanks to the housekeeping team who always kept the room in the best condition (I think they make up the room a minimum of two times a day) - I didn't manage to get your names but your work is highly appreciated. On top of that, we always look forward to going for breakfast every morning as the menu prepared is of excellent quality - serving the best produce from Hokkaido like snow king crab. The team at the restaurant deserves much praise. Shoutout to the team (Goong, Korn, Ploy, Nut, Riko and Kristina). Thank you for your warm hospitality and the little conversations we had. I have lots of fond memories during my stay here and I look forward to coming back again real soon and seeing the familiar faces I've met on this trip.

I have been staying at the Green Leaf off and on for over 10 years. It is an excellent location for ski-in, ski-out, but unfortunately the hotel services have gone downhill. I had two rooms, and the Wi-Fi never worked in either room or the routers could not be fixed. Limited Wi-Fi was obtained by using a neighboring room. The room radiators which was convenient for drying gloves and ski clothes, I was informed, have been permanently turned off. Most disappointing of all is the morning breakfast. My family and I had always looked forward to it, but it has continued to get more frugal and sparce every year and is now comparatively poor from what it was 10 years ago. The hotel is trying to save money in the wrong way. It is obvious that the entire setup is now being outsourced. The supervisor in charge is very nice and personable, and doing his best with what is available, but the food quality is very average, and even the personnel are no longer Japanese. There used to be a nice coffee station as you exited the buffet room. It is gone. Real cream for your coffee, gone. Nuts, grains, and raisins for yogurt, gone. Assorted cheese section, gone. Assorted multigrain breads, gone, and the general food quality has become cheap. The Goshiki Restaurant, from 2nd hand sources, all expressed their disappointment with this evening restaurant in the same way as the breakfast. If food is not a concern, then the Green Leaf will be fine for you. If food is important for a nice ski-in, ski-out vacation, then you might consider a neighboring hotel instead.

We have just spent 3 nights at this fantastic friendly guesthouse. We arrived early (1030 am) after getting the bus from Sapporo - we were welcomed with a smile and an apology that our room wasn’t ready. We weren’t really expecting it to be until later in the day - however just 20 minutes later we were shown to our “Deer” room. A lovely comfy clean twin room. While waiting for our room to be prepared we filled in a form specifying what ski equipment we needed. In less than 30 mins there was a knock on the door - our ski’s and boots had arrived!! We bought a lift pass from the guesthouse too and were on the slopes (less than five minutes walk away) before 1200! We ate at the guesthouse on the first and last evening - food was fantastic, fresh local produce served with a smile. The guesthouse serves beer (draft and bottles) and has a decent wine list too. Each evening after dinner we were taken to a local onsen - the two we went to were amazing. The lounge/dining area is a lovely spot to chill out and chat to fellow guests. Massa and his team looked after us so well, nothing was a chore for them and it was fun spending time with his friends from Bangkok.