Atour Hotel (Suzhou Industrial Park, Fashion Stage)

Atour Hotel (Suzhou Industrial Park, Fashion Stage) Reviews

Atour Hotel (Suzhou Industrial Park, Fashion Stage)

1&3-8F, Building 1, No.105 Shuangwei Road, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
Atour Hotel (Suzhou Industrial Park, Fashion Stage)
Atour Hotel (Suzhou Industrial Park, Fashion Stage)Atour Hotel (Suzhou Industrial Park, Fashion Stage)Atour Hotel (Suzhou Industrial Park, Fashion Stage)
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Atour Hotel (Suzhou Industrial Park, Fashion Stage) Guest Reviews

4.8/5
Excellent
1428 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1428)
Positive reviews(1413)
Reviews with photos/video(154)
Delicious breakfast(150)
Friendly front desk staff(143)
Classy environment(128)
Quiet & comfortable(85)
Large rooms(58)
Perfect for business trips(45)
Convenient parking(43)
Nice elevator(9)
Negative reviews(15)
Eza Maira
Superior Big Bed Room
Stayed in Jul 2023
Business travelers
954 review
5.0/5
Outstanding
Posted on Sep 5, 2023
Nice hotel. Clean room. Fast check in. Friendly staff. Near to mall. Great stay. Good hospitality. I love staying here.
Response from Property: 感謝您給出的好評，全體朵兒附上誠摯的謝意！
Karunyasopon
Family Friendly Room (2 beds)
Stayed in Sep 2022
Travel with friends
11 review
4.7/5
Amazing
Posted on Oct 3, 2022
Very close to the outlet mall, a bit far from tourist attractions nice and convenient with Didi. Good breakfast
Response from Property: Thinking about what you think and everything you have is what Duoduo has always believed in. Satisfaction is only the starting point, surprise and emotion are the direction we have been looking for. Thank you for your review, we will continue to work hard and look forward to your next stay. Waiting for you~~~~
Raza N.
Elegant Double Room
Stayed in Aug 2023
Business travelers
28 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Nice and clean hotel
Response from Property: 想您所想，及您之所有，這是朵朵們一直以來所信奉的。滿意只是起點，驚喜與感動才是我們一直要尋找的方向。謝謝您的評價，我們會繼續努力，期待您的下次入住。等您哦~~~~
KITTIKHUN
Elegant Double Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2023
Everything good.
Response from Property: 想您所想，及您之所有，這是朵朵們一直以來所信奉的。滿意只是起點，驚喜與感動才是我們一直要尋找的方向。謝謝您的評價，我們會繼續努力，期待您的下次入住。等您哦~~~~
Guest User
Elegant Double Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
good！
Response from Property: 感謝您矢志不渝的陪伴~不管是在什麼地方，無論什麼時間，朵兒們永遠歡迎你的到來！常回家看看~
Rocker1014
Executive Queen Room
Stayed in Oct 2024
Travel with friends
1 review
0.5/5
Posted on Nov 10, 2024
Facilities: I checked in yesterday and the room temperature was 28 degrees. When I turned on the air conditioner, I found it was getting hotter and hotter. The front desk informed me that the air conditioner was not turned on. If it feels stuffy, you can open the window for ventilation. I turned it on for a while and turned it off before going to bed (because the room is next to the road and opening the window affects sleep). As a result, I was woken up twice by the heat when I went to sleep without a quilt. Countless people who have stayed at Atour have had a poor experience and will try to avoid this brand in the future.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review us, thank you for your hard work! Beautiful environment, convenient transportation... Atour is your best choice for travel! We apologize for any inconvenience in service. We will also actively adopt your suggestions and opinions and work hard to improve. Duo'er thanks you very much for your review! Welcome to visit again!
Guest User
Superior Big Bed Room
Stayed in Apr 2024
Family
77 review
5.0/5
Outstanding
Posted on May 4, 2024
When I usually go on business trips, I usually go to Atour and Hampton. This store is in the park and is relatively quiet. Because I am going to Huayi, I happened to get tickets as a gift. There are not many places to eat around, so I recommend friends who drive themselves to choose here. Get away from the hustle and bustle.
Original TextTranslated by Google
Response from Property: Dear Duo friends~ Thank you very much for your praise. Our pursuit is to provide you with "home" service. No matter where you are, no matter what time, Duo'er will always welcome you! Go home often and check it out~
Huahuadidididi
Superior Big Bed Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 3, 2024
This is my first time staying at Atour, and overall I am quite satisfied. The room is fully equipped and the small refrigerator is full of things. The front desk staff are friendly and helpful. The environment outside the window is beautiful and you can see the large lawn. My wife and I are very satisfied. come back next time!
Original TextTranslated by Google
Response from Property: Thinking about what you think and everything you have is what Duoduo has always believed in. Satisfaction is only the starting point, surprise and emotion are the direction we have been looking for. Thank you for your review, we will continue to work hard and look forward to your next stay. Waiting for you~~~~
Guest User
Executive Twin Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room is spacious and clean. The service staff is very warm and thoughtful. Recommended to stay. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Thank you~ For choosing Atour when traveling, in order to welcome your arrival, the friends here have raised their spirits to receive all Atour friends. All services and facilities are carefully prepared and carefully selected~ Your company is our unremitting pursuit and source of power. We look forward to your visit again!
Aimilihuanqiu
Elegant Double Room
Stayed in Feb 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The location is quite convenient and the room is clean. It is OK for business trips, but not for sightseeing. The location is far from the city center. The room attendant is quite friendly and check-in is fast.
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you very much for your praise. Our pursuit is to provide you with "home" service. No matter where you are or what time it is, Duo will always welcome you! Come home often~
Wangbuding0218
Superior Big Bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Atour's environment is as good as ever, clean and comfortable
Original TextTranslated by Google
Response from Property: Thinking about what you think and everything you have is what Duoduo has always believed in. Satisfaction is only the starting point, surprise and emotion are the direction we have been looking for. Thank you for your review, we will continue to work hard and look forward to your next stay. Waiting for you~~~~
Anonymous User
Elegant Double Room
Stayed in Jan 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The front desk service was very enthusiastic. When checking in, in addition to providing water, the room was also upgraded. The hotel is clean, has good sound insulation, and the pillows are very comfortable (I must mention this). Because the hotel pillows help you sleep, I immediately placed an order for two on the mini program after I came back. Breakfast is also very rich.
Original TextTranslated by Google
Response from Property: Thank you ~ I chose Atour when traveling. In order to welcome you, the friends here have been very energetic to welcome you to stay. All services and facilities have been carefully prepared and carefully selected. Ou~ Your colleagues are our unremitting pursuit and source of motivation. We look forward to your visit again!
Guest User
Superior Big Bed Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
It was beyond my expectation. I am very satisfied with the price. The breakfast is also very rich. I will come again next time.
Original TextTranslated by Google
Response from Property: Thinking about what you think and what you have, this is what Duoduo has always believed in. Satisfaction is just the starting point, surprise and touching are what we have been looking for. Thank you for your evaluation, we will continue to work hard and look forward to your next stay. Waiting for you~~~~
Guest User
Elegant Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The service is 100 points, worth a second visit!
Original TextTranslated by Google
Response from Property: Thinking about what you think and everything you have is what Duoduo has always believed in. Satisfaction is only the starting point, surprise and emotion are the direction we have been looking for. Thank you for your review, we will continue to work hard and look forward to your next stay. Waiting for you~~~~
Guest User
Superior Big Bed Room
Stayed in Jun 2024
Business travelers
1 review
1.0/5
Posted on Jul 14, 2024
The air conditioner is opposite the room and is so noisy that I can't sleep at all. The design of the hotel is very problematic and the noise is very loud.
Original TextTranslated by Google
Response from Property: Dear guest, the air conditioning in the hotel is central air conditioning. It may be due to the looseness of the angle valve of the pipeline, which causes the air flow sound inside the pipeline. Our engineers will check the whole room and bring you a bad experience. We are deeply sorry for this. If you have any usage problems during your stay, you can call the front desk to handle it for you.