No.1 Baita West Road, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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City Unrefined Jade Hotel Guest Reviews
4.8/5
Excellent
2074 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2074)
Positive reviews(2048)
Reviews with photos/video(367)
Convenient location(387)
Friendly front desk staff(294)
Close to scenic area(220)
Easy to get around(148)
Large rooms(114)
Well designed(44)
Tasty coffee(22)
Nice bathtub(15)
Negative reviews(26)
Guest User
Follow Seclusion Double Bed Room (Smart Toilet, TV Projection)
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very clean and quiet hotel, Strategic location, friendly staff.
Response from Property: 非常感謝您的好評!您的支持和肯定給了city璞玉滿滿的信心,把服務做到極致,一直是city人的堅持標準,讓我們的客人滿意了,也是對我們最大的認可,是我們前進更大的動力。我們一定會努力做得更好,再次感謝您的好評,期待您再次光臨!祝您工作順利,生活愉快!
Fiona
Upper Seclusion Bath Tub Family Duplex Suite (Deep Soaking Tub, TV Projection, Smart Toilet)
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 4, 2025
Our stay at this hotel was delightful! The check-in process was smooth and hassle-free, and the front desk staff were incredibly kind and helpful. They went above and beyond to assist with payment and delivery issues, and even offered umbrellas to guests when it started raining – a thoughtful gesture that truly stood out.
The location is perfect, within walking distance to popular attractions, making it easy to explore the area. The room was modern, spacious, and beautifully designed, adding to the overall comfort of our stay.
A big thank you to the staff for making our stay so comfortable and memorable!
我们在这家酒店的入住体验非常愉快!入住手续办理得快速顺畅,前台工作人员非常友善且乐于助人。他们不遗余力地帮助我们处理付款和快递问题,甚至在雨天为客人提供雨伞——这一贴心的举动让人印象深刻。
酒店的位置非常理想,步行即可到达多个热门景点,出行十分方便。房间设计现代、宽敞且美观,为我们的入住增添了舒适感。
非常感谢酒店员工的周到服务,让我们的入住如此舒适难忘!
Guest User
Follow Seclusion Double Bed Room (Smart Toilet, TV Projection)
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Very central location. Nice room with modern facilities. Helpful staff.
Response from Property: 熟熟的聲音,很親切;綿綿的親情,很温暖;純純的情誼,很滋補;鐵鐵的友情,很純真;點點的文字,很樸實;細緻的點評,很貼心。正是因為有您,歡朋才能這麼好。相約歡朋,讓我們的心温暖您,貼近您!祝您一路好心情,期待與您再次相遇~~
Cheo Chan Chuan
Fuyao Bath Tub Double Bed Room (Deep Soaking Tub, Smart Toilet, TV Projection)
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 27, 2024
Room is clean and spacious
Response from Property: 緣分真的好奇妙,茫茫酒店裡,您選擇了璞玉,小璞滿懷期待您的到來,給您最貼心的服務。小璞相信付出總是會有回報的,正如您給予的5星好評,一種最真摯的服務,正是一分耕耘一份收穫,小璞會一直默默的再次期待您的到來~~~~~~~~
Guest User
Purushe Family Room (Smart Toilet, TV Projection)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 21, 2025
卫生:very clean
Response from Property: 尊敬的賓客,您好!感謝您入住留香呀,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,真誠期待您的再次光臨!
Aisling3
Green Vine Double Bed Room (Smart Toilet, TV Projection)
Stayed in Jul 2023
Family
11 review
4.5/5
Great
Posted on Aug 11, 2023
The location of was excellent in the old city centre, but there are a lot of roadworks at the moment right outside the hotel. The staff were very friendly and helped me book tickets to the sites on their phone, and were patient using wechat to translate any requests in English. The room was spacious and clean. Good value.
Response from Property: 願世間美好與您環環相扣,期待您下次光臨璞玉!
Guest User
Green Vine Double Bed Room (Smart Toilet, TV Projection)
Stayed in Dec 2024
Booked for others
8 review
5.0/5
Outstanding
Posted on Jan 22, 2025
goodgoodgood
Response from Property: 每次的好評都讓我萬分的期待!您的肯定是對我們最大的支持與肯定!我們堅持提供優質的服務與舒適的住店環境。相信我們不會改變,不忘初心,有您的陪伴我們將更好!期待再次與您的邂逅~~~~
Guagua001
Follow Seclusion Double Bed Room (Smart Toilet, TV Projection)
Stayed in Feb 2025
Travel with friends
15 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The room is big, the front desk service is very good, there are all kinds of snacks and warm gifts at the front desk, the room is big and comfortable. It is also very convenient to go out, Pingjiang Road, Humble Administrator's Garden, Lion Grove are all very close, and the Xuanqiaoxiang subway station is also very close. It is a good hotel, thumbs up!
Original TextTranslated by Google
Response from Property: 生活,被您品味的像一幅充滿詩意的畫面, 一個極具參考價值的點評,各位親親看好了噢,(臉紅)謝謝親的肯定,我也不登天子船,我也不上長安眠。
Guest User
Green Vine Double Bed Room (Smart Toilet, TV Projection)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The hotel is in a great location. The front desk staff is very friendly and responsive to our requests. It is within walking distance of every attraction. I highly recommend staying here whether you are traveling or on business. I will definitely choose Puyu Hotel next time.
Original TextTranslated by Google
6/10
Response from Property: ♥Near Guanqian Street and Pingjiang Road♥2 minutes walk to the subway station♥By chance, Pu Yu met you, by chance, you chose Pu Yu. There are too many choices in life, and each of your choices is a kind of fate. Thank you for the fate that let Pu Yu meet you. Your thoughtfulness and care will surely bring you a lifetime of warmth. Each of our employees will provide more considerate and meticulous services so that you can enjoy the beauty of your journey. Pu Yu looks forward to meeting you again! (◍´꒳`◍)
Guest User
Follow Seclusion Double Bed Room (Smart Toilet, TV Projection)
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The lady at the front desk was gentle and polite, with a very good service attitude. 🌹The luggage storage was free, and she took my luggage to the room considerately. 👍The price-performance ratio was very high, the stay was very comfortable, and there were travel guides. I regretted not staying at this hotel on the first day.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
🐷jiahui🐯
Fuyao Bath Tub Double Bed Room (Deep Soaking Tub, Smart Toilet, TV Projection)
Stayed in Jan 2025
Couples
54 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The room is very clean, tidy and comfortable. The location of this hotel is so good. The service is also very good. Snacks, water and coffee are all provided to guests for free. It is also great if you want to go out for fun.
Go out and cross the road, turn left and walk straight for 5 minutes to Suzhou Museum. Humble Administrator's Garden.
If you go to Pingjiang Road, cross the road and walk straight for 3 minutes.
If you go to Guanqian Street, turn right and you will arrive in about 6 minutes.
Next time I will come to play. This hotel is my first choice.
Original TextTranslated by Google
Response from Property: Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memory are because of the feeling of happiness. No matter how long time passes, our state of mind remains unchanged. Enjoy life, share joy, thank you for your love for us, because with you, we are happy. Pu Yu Hotel is close to Suzhou Museum, Humble Administrator's Garden, Pingjiang Road and other scenic spots, with a beautiful environment, quiet and leisurely. Looking forward to meeting you next time, wish you all the best!
Guest User
Minimalist Double Bed Room (Smart Toilet, TV Projection)
Stayed in Jan 2025
Other
4 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The location of the hotel is very good. It is in the center of the scenic spot. It takes only ten minutes to walk to Suzhou Museum, Lion Grove, Humble Administrator's Garden, Pingjiang Historical Street and Guanqian Street. The Suzhou cuisine recommended by the front desk at Xiaoyuanlou Hotel is very authentic and cost-effective. A travel guide will be given when you check in.
Original TextTranslated by Google
6/8
Response from Property: 一直在旅行,一直在旅行中尋找一場美麗的遇見,能夠陪我們經歷一段特有的記憶。city璞玉很開心遇到您,也很開心您在這個城市有這麼一份温暖的記憶,祝您工作順利!天天好心情。
Guest User
Follow Seclusion Double Bed Room (Smart Toilet, TV Projection)
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The location of the hotel is very good. It is very convenient to Pingjiang Road, Humble Administrator's Garden, Lion Grove, Couple Garden, Suzhou Museum and Guanqian Street. It takes only more than ten minutes to walk. The front desk service of the hotel is very warm and thoughtful. It responds to every request! It is highly recommended to come here for travel or business trip!
Original TextTranslated by Google
Response from Property: I have been traveling, and I have been looking for a beautiful encounter during the journey that can accompany us to experience a unique memory. City Pu Yu is very happy to meet you, and is also very happy that you have such a warm memory in this city. I wish you all the best in your work! Be in a good mood every day.
Guest User
Upper Seclusion Bath Tub Family Duplex Suite (Deep Soaking Tub, TV Projection, Smart Toilet)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The front desk lady is friendly and polite. There are many small biscuits, candies and supplies at the front desk, which are free to pick up. The hotel is in a super good location. There are a lot of snack shops outside the door. It is not far from the subway station. It is recommended to have a bathroom mat on the bathroom floor. Small children can't wear slippers, it will slip! There is no curtain in the bathtub. It's a pity that I can't take a bath when I live with other family members. The room is very large and the sleep is comfortable. In short, it is a pleasant experience to visit Suzhou.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Green Vine Double Bed Room (Smart Toilet, TV Projection)
Stayed in Jan 2025
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The room is clean and comfortable, the front desk service is particularly good, the lobby elevator has stairs, the front desk staff helps with luggage, and the small details are also very considerate. The hotel is located near the Humble Administrator's Garden and Pingjiang Street, which is very convenient for shopping and dining.
Original TextTranslated by Google
6/8
Response from Property: Life is like traveling, there are new scenery at every corner. Your satisfaction with your stay is our happiest thing. We will continue to work hard to make every guest return satisfied. Thank you for your comments and we look forward to your visit again. I hope you will be more satisfied and get your full praise! ! ! May you be in a good mood every day.