ECHARM Reviews

Very nice hotel, great value for money. Very helpful staff, thank you!

Clean, friendly and excellent location. Especially Ms Meng Meng at the front desk is very nice and friendly. Highly recommended! 🫶

Very nice service!

Very nice place, with a business district and subway station downstairs, convenient parking, city view room with a little lake view, new decoration, large enough room, and the front desk lady is also very nice.

The hotel is conveniently located. There is a square downstairs. All kinds of food can be satisfied. The service is also very good. Although the breakfast variety is not large, the taste is rich. The only drawback is that the air circulation in the room is not very good.

Environment: Very clean and sanitary, right in Xinhu Square, easy to find, with a big shopping mall downstairs and convenient, and close to the subway entrance Service: Very welcoming, the waiters are very good, and the room type was upgraded for free

The front desk service is good and the location is good. There is Tianhu Plaza next to it, which is convenient for eating, drinking and entertainment. However, the water heater in the room is unstable, the water volume is large and small, and the water temperature is hot and cold. Love it

The room was very clean and the breakfast was very good. Especially the front desk lady Xiaomei had a very good service attitude and spoke very gently. The view from the room was also very relaxing.

This is a very cost-effective hotel. There is a shopping mall next to it. The hygiene is good and the service is very good. Every staff member is very friendly and I am very satisfied with my stay. Miss Mengmeng at the front desk even gave snacks to the children, which made the children very happy.

The room is clean and tidy, well-equipped, the environment is quiet, it is convenient to eat, the hotel staff is attentive, the price is affordable, the stay experience is unexpectedly good, and the transportation is very convenient.

The hotel is located in Xinhu Plaza, with ample parking spaces, clean rooms and good breakfast. It is very convenient for shopping and late night snacks around, and the front desk staff Xiaokai provided very considerate service.

I have recommended Yishang Hotel Suzhou Bay Plaza to my friends! Because choosing Yishang Hotel is really a big surprise on the trip! Very satisfied! So I want to share it with my good friends! The hotel is very new, and the room is very clean, tidy and beautiful! The bedding and towels are very textured and skin-friendly, and they feel very comfortable to use, and I sleep well at night! The hotel has a rich variety of breakfasts. I also ordered Suzhou wontons, which are very fragrant! Great! By the way, there will be welcome fruits on the night of check-in! Heartwarming! The service of the hotel staff is even better. Everyone is professional and enthusiastic, allowing me to feel sincere care and service when I am away from home! The hotel also has a washing machine and dryer, which is free to use. The waiter will even help deliver the clothes to the room after washing and drying. It’s really awesome! Next time I come to Suzhou, I will choose this hotel again! Great!

The room is clean and tidy, the service is thoughtful, the front desk lady Mengmeng has a good attitude, there is a shopping mall and subway below the hotel, which is convenient for travel, and the cleaning lady is also very nice and greeted very warmly

My husband participated in the Taihu No. 1 Marathon and booked here. The room was clean and hygienic, the layout was reasonable, and the scenery was nice. It was also convenient for travel and very close to Line 4. There was a commercial building downstairs.